Caliber - Asheville - East

4.7 (881reviews)
94%
17 Truckers Place,  Asheville,  NC  28805

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (881)

My Experience

The repairs were so good I couldn't actualy believe any damage was ever there. Paint was matched perfectly with the rest of the body. Outstanding job to both the body and paint techs. Excellent customer service and care. Will use you again if I need work done. Thank you! Wayne and Sandra

Likely to Recommend

I appreciate all the work done and the kindness of everyone that works there.

Repair Quality

Super nice folks. Work took a long time, but they were waiting for parts. Communication was not great. I was told my car would be ready so I returned the rental, then found out it would be several days longer. It was an inconvenience. Work done was great, although they emptied the windshield wiper fluid and did not fill it back up.

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Returned Clean

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Not being familiar with the process now, prior to contacting insurance carrier I obtained 3 estimates from other local shops and all were less costly.

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Repair Quality

Excellent work.

Customer Service

Timely updates continuously

My Experience

The team here is amazing!!! I found the whole process incredibly easy and the communication was fabulous. I’m so pleased.

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Returned Clean

My Experience

Car looks great! They did a wonderful job and was so excited it was done earlier than expected.

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Returned Clean

My Experience

Fantastic staff!! They were all helpful and welcoming! Great communication!

My Experience

I was concerned as my vehicle, a luxury SUV with only 200 miles on the odometer had been hit by another vehicle in the driver side door. I was concerned that the Repair would not be up to standard for a new vehicle. There is no need for me to have been concerned. Caliber did a really good job and was very professional.

Likely to Recommend

Repair Quality

The staff were very friendly. The Repair took a little longer than anticipated but the result was excellent and worth waiting for.

Customer Service

The receptionist, Crystal and Jeremy went out of their way to be kind and understanding.

Returned Clean

My Experience

The experience from day one, when we called to get a quote, to Crystal pulling my car to the front from the lot was exceptional. Above and beyond. Everyone was friendly, helpful, and let me call the front desk as many times as I needed :) Thanks to your team for making this a seamless process and better than expected results.

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Customer Service

Kourtney is awesome!

Returned Clean

My Experience

The staff were informative and very helpful. They did a great job on the repairs and it was done earlier than expected .very affordable .

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Returned Clean

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Much less expensive than I thought!