Caliber - Asheville - East

4.7 (882reviews)
94%
17 Truckers Place,  Asheville,  NC  28805

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (882)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Already have!

Repair Quality

Cannot say enough about how wonderful our entire experience wss!

Customer Service

From start to finish!

My Experience

John and the team at Caliber were fantastic. They were extremely professional throughout the entire process. My Suburban came back like it was brand new! I’d recommend them to anyone!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

A very fair price and was done in a timely fashion!! Definitely will be back for Future work that I need done !

Likely to Recommend

Repair Quality

The service was quick and professional. The results were way past my expectations. The people were professional, friendly, and did what they said they would do. Overall great experience and I will definitely use them again in the future if the need arises.

Customer Service

Returned Clean

My Experience

My car looks absolutely beautiful. And everybody I’ve dealt with has been more than polite, happy and friendly and knowledgeable. I will definitely recommend you and hopefully I don’t need to use you again.

Likely to Recommend

Repair Quality

Customer Service

Caliber has done a number of jobs on my card and always satisfied.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great service and communication. Good experience!

My Experience

Very professional people and atmosphere. My truck was repaired much faster than I would have expected, and there is no longer any sign of the damage that caused me to bring it in. I would absolutely bring my vehicle back to Caliber if needed in the future. Happy.

Likely to Recommend

Very professional. I would definitely recommend Caliber East Asheville to anyone.

Repair Quality

Customer Service

Very friendly and professional. The repair work is flawless.

My Experience

Likely to Recommend

Not sure because the car is not 100% yet. Only taking the survey because this is the final notification.

Repair Quality

I will be satisfied when my car is repaired completely.

Customer Service

Not complete yet.

Likely to Recommend

Not at a convenient location for us.

Repair Quality

Customer Service

My Experience

I’ve had a pleasant and trouble-free experience in dealing with Caliber Collision in their East Asheville location. Office Administrator Siera and Service Advisor John were both very professional and made sure I have all the information I need and had timely updates with my vehicle’s repair. Great experience overall.

Likely to Recommend

Repair Quality

Customer Service

Caliber Collision explained the whole process and answered all my queries. The staff were very helpful and professional. Had a great hassle-free experience. Highly recommended.

My Experience

Excellent work done by ultra-professional staff. The staff members who worked directly with us were perfection. Thank you

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repair looks great, I am totally satisfied

Customer Service

They were very nice, sent me texts daily with updates and had my repair completed within a week

Likely to Recommend

Everyone on staff was very supportive, helpful and customer oriented.

Repair Quality

I appreciated the customer service of Nicole and John.

Customer Service

i appreciated the customer service of John and Nicole

Returned Clean

My Experience

Please tell them thank you. Nicole was particularly helpful with her clear communication and explanations. She's good.

Likely to Recommend

Repair Quality

Customer Service

Nicole was outstanding in communication and explanations. And John went the extra mile. Appreciate the effort they put in to fix my vehicle.

My Experience

I am very satisfied with my vehicle repairs. The car looks great. Thanks!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean