Caliber - Bakersfield - Auto Mall

4.8 (3,458reviews)
95%
5800 Gasoline Alley,  Bakersfield,  CA  93313

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (3,458)

Likely to Recommend

Repair Quality

Very quick repair and great service. Very satisfied with the result. Sample and staff was great!

Customer Service

Returned Clean

My Experience

I enjoyed the excellent customer service and how they kept me updated on how it was coming along, and that just showed concern and very caring. Thank you I will surely recommend you. Thank you

Likely to Recommend

Repair Quality

Just want thank Sanvel for keeping me informed on how everything was coming along with our vehicle. Very nice gentleman

Customer Service

My Experience

Service advisor was great, attentive, and lro active. No one in Bakersfield is proactive

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

George was extremely helpful and easy to work with and I appreciated his ability to make sure my car looked good and I was taken care of

Likely to Recommend

Repair Quality

Customer Service

My Experience

This was my second time dealing with you guys and it was a great experience. Thank you for the kindness

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing! Helpful and kind! A true king

Likely to Recommend

100%

Repair Quality

I was well taken care of! My person went above and beyond for me. A true king!

Customer Service

Amazing!

Returned Clean

My Experience

George kept up to date on the progress of the repairs. Made me feel good about my choices to use Calibers collision. Thank you all

Likely to Recommend

Repair Quality

Customer Service

My Experience

George was very kind professional and so helpful, he was through and explained the process and was such a pleasure working with him.

My Experience

I took my car to work this morning and it over heated, and I’m stranded here I need help with towing my car back to the shop

Likely to Recommend

Repair Quality

Customer Service

Thank you for coming to my job on a Saturday and fixing the issue with my car overheating after I picked it up from the shop

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

George did very good Job as always

Likely to Recommend

Repair Quality

George did very good job as always

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jessica was always very kind and always gave me updates about my car. Excellent service.

Likely to Recommend

Repair Quality

Excellent service. Jessica always kept me informed of my car and the updates of it each day. She is a very good advisor and very kind. Thank you for an amazing work.

Customer Service

Excellent.

Likely to Recommend

Repair Quality

They even washed the car inside and out!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Thank you , good job,

Likely to Recommend

Would recommend

Repair Quality

Samvel was Very helpful and gave excellent customer service

Customer Service

Returned Clean

My Experience

Overall an exceptional experience. Everyone was extremely professional and easy to work with. In particular Samvell was fantastic to work with - knowledgeable, helpful, friendly, and always very prompt in everything he did for me while my truck was being repaired. I would absolutely recommend Caliber to anyone needing autobody repair work. In particular the Gasoline Alley location is super convenient. I was able to get my rental at Enterprise right next door. And I was easily able to get to the Toyota dealership that is also right next door (for unrelated business). And bonus, there is a great Mexican restaurant right around the corner where I got both breakfast one day and dinner another. Thank you!

Likely to Recommend

Will not hesitate to recommend Caliber!

Repair Quality

Excellent service all around! I worked with Samvell and he was a huge part of what made my experience with Caliber so great. He was attentive, communicative, and just all around pleasant to work with. He seemed to genuinely care about the quality of the work done on my vehicle and my satisfaction with all aspects of the process. I will absolutely recommend Caliber and won’t hesitate to take my vehicles there in the future.

Customer Service

See my earlier comment about Samvell. Excellent all around!

Returned Clean

My Experience

They always do a great job on repairs. Paint is flawless. And the staff is exceptional!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The quick repair, quality of work and professionalism on top of the. Customer service is top notch

Customer Service

George was our service advisor, great job

Returned Clean