Caliber - Burnsville
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very pleased with Caliber! I was originally expected to get my car back within 12 days, but I got it back in 9. They also dropped the car off to my house at no cost and Kevin, the general manager, went over everything with me and explained that if I had any issues arise, to give them a call and they will check it out. They were super great to work with, and so fast. Communication was great with Jeremy- he let me know that things were on track, and any additional issues they found. They handled everything with insurance for me. My car looks brand new. Thank you guys!!!
My Experience - 5.0/5.0 -
Excellent job repairing my vehicle and super exceptional service from Brandon. I will recommend you to everyone!!!
My Experience - 5.0/5.0 -
Great person great service truly appreciate it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication throughout. Work was done as promised and on time. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks perfect!
Customer Service - 5.0/5.0 -
Brandon & Rianna were so kind, patient, and helpful throughout this process!
Returned Clean
My Experience - 5.0/5.0 -
Brandon Singh was excellent in his service and communication. My repair was not an insurance claim and he listened and provided great options while helping fix multiple Lexus. This is my second vehicle repaired at the Burnsville location and i have been a very satisfied customer! Great customer service.
My Experience - 5.0/5.0 -
I brought my car back here because of how great the work was done the last time I needed repairs, and I wasn't disappointed. Brandon took great care of the work and it was completed 2 days earlier than expected. Everyone there has done fantastic work, and I will gladly refer others to your business!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brandon was great to work with. The process was easy to navigate and repair was done sooner than originally communicated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good communication on the process and time line, and working with my insurance company!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Its coming back to you tomorrow. I think the frame is bent.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Caliber Collision did a great job on both my truck and my wife’s car. I was kept up to date of the status almost daily.
My Experience - 5.0/5.0 -
Complete satisfaction working with Brandon through the process. Communication was complete and timely.
My Experience - 5.0/5.0 -
To start the process off I went in to visit expressing a concern about warranty work to an area they serviced atleast 3 probably closer to 4 years ago. It was at this time Kevin the manager listened very well to my explanation about the problem, then we walked out to the car he looked at it and said to me pretty much verbatim “I completely understand your concern and we will definitely take care of it for you, when is the best time we could get you in?” We made an appointment for less than a week later for Monday, April 20th. They had the car perfectly done and very well detailed by Thursday afternoon. Jeremy communicated very well throughout the process. There was absolutely no sign of confusion at any point and Jeremy who was supposed to leave at 5:30 last night 04/23 stayed late so I could pick my son up from daycare and was patient with me even when I got there to answer questions. My time expectations were far exceeded and the repairs were top notch! I will definitely go back to them for future work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful and kind
Customer Service - 5.0/5.0 -
Very helpful and kind.