Caliber - Carbondale
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very good customer service and good work.
Likely to Recommend - 5.0/5.0 -
Will definitely recommend Carbondale Caliber to friends and family
Repair Quality - 5.0/5.0 -
Communication was greatly throughout the process, Very happy with how the truck turned out
Customer Service - 5.0/5.0 -
Customer service was great, very good communication
Likely to Recommend - 5.0/5.0 -
Only body shop I’ll ever use
Repair Quality - 5.0/5.0 -
Everyone was great and the transparency throughout the process was amazing. I loved receiving the periodic text updates letting me know what to expect!
Customer Service - 5.0/5.0 -
Everyone was amazing
Returned Clean
My Experience - 5.0/5.0 -
Fast and efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a brand new car before the collision, it looks like a brand new car again. The communication from Caliber was great, I always knew exactly what was going on! Would (and already have) highly recommend.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and quick repairs.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’ve been more than pleased with the quality of care the individuals on behalf of Caliber Collision have invested each time I’ve relied upon them to repair & restore my vehicle. Caliber Collision will continue to serve as my choice of preference should I encounter another instance where my vehicle is in need of collision repair.
Customer Service - 5.0/5.0 -
I was very pleased with the consistent updates the team at Caliber Collision provided relative to the status & timeline for the completion of my vehicle’s repair. I appreciated their willingness to accommodate me by extending the rental coverage on my behalf while experiencing minor setbacks due to technical difficulties & the volume of customers they were serving at that time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything was great.
Customer Service - 5.0/5.0 -
Tasha was great and was detailed about everything with the options I have
Returned Clean
My Experience - 5.0/5.0 -
Staff was super friendly and helpful. Car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was kept informed all through the process from estimate to tear down to putting back together I thought this was very personable as it was not auto generated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tasha’s text communication is a great asset. I’m sure some still insist on calling but for most people updates and knowing that you’re not forgotten is all that’s needed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best shop around
Repair Quality - 5.0/5.0 -
Fantastic customer centric service. From start to finish an A+++ crew.
Customer Service - 5.0/5.0 -
Very detailed and transparent process. This is what other shops should aspire to be.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciated the professional efficiency by Caliber Collision throughout the process of repairing my car. They kept me in touch with their progress as time went on. The final result was excellent. 💥💯
Customer Service - 5.0/5.0 -
Always friendly and professional!
Returned Clean
Likely to Recommend - 1.5/5.0 -
If it’s their only option
Repair Quality - 2.0/5.0 -
My truck was there for a week before an estimate was even sent to insurance. Way over quoted scratches on truck. Took almost an entire month just to replace a bumper for less than $2000 of work.
Customer Service - 2.5/5.0 -
Staff was friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job with the repair. Great communication throughout the whole process.
Customer Service - 5.0/5.0 -
Great, friendly, consistent communication
Returned Clean
My Experience - 5.0/5.0 -
Team was very helpful and kept me updated throughout the entire process. They went above and beyond!