Caliber - Carbondale
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly satisfied with the results from the collision repair.
Customer Service - 5.0/5.0 -
Excellent customer service. Immediately reached out to schedule an appointment, arranged a pickup with the rental company, kept me informed with periodic updates, and completed all repairs in a reasonable timeframe.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great job - wish it had taken less time
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was put back together right and looked very nice. Thank you very much.
Likely to Recommend - 5.0/5.0 -
Will recommend
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was super nice and kept me well informed. My vehicle was repaired in a timely manner.
Customer Service - 5.0/5.0 -
Super nice!
Returned Clean
My Experience - 5.0/5.0 -
Ever gi one took an interest in helping us to get the most done To our truck that needed tepaired Thank you for the pick ups back and forth. Texts were great as well. You stayed on schedule. Thank you everone. Vv
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was picked up and dropped off while the car was being worked on. Everything went as planned during the day. They actively communicated throughout the entire process. Good job once completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job on my type r restoring it to perfect condition.
Customer Service - 5.0/5.0 -
Alex was nice and personable. He went over everything with me beginning and end.
Returned Clean
Likely to Recommend - 1.5/5.0 -
Work was very polished but that time length constantly being moved back ultimately was the downfall.
Repair Quality - 4.0/5.0 -
So far so good. Just took 2 months.
Customer Service - 3.5/5.0 -
Toward the end my text would go unanswered but in the beginning it was good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied with the work done at Caliber! I was updated frequently on repairs via text. The staff was very friendly and helpful. 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work on my vehicle. Very friendly and helpful staff there at the location in Carbondale! Thanks again.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was amazing. The communication was really great and it made the wait bearable. Thank you.
Likely to Recommend - 5.0/5.0 -
Yes most definitely
Repair Quality - 5.0/5.0 -
Even with the obvious delays that was no fault of the body shop I was very satisfied with my vehicle repairs and the personal service. Tashya was amazing!!!!!
Customer Service - 5.0/5.0 -
As I said before Tashya was amazing. The guys were nice and helpful. And did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tashya was by far the best part of this experience. Her constant communication and willingness to update me was amazing. I was 1300 miles away so having someone like this really helped ease my concerns.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks so much better now, and everyone at the Carbondale location was very kind and helpful. The only thing I can see, is the right side of the bumper is still a little uneven which is similar to how it looked before it started separating originally. But I have faith in the Carbondale team that it will stay attached since they obviously paid attention to detail, took their time, and did a great job. I trust them! Thanks so much, you all have been wonderful :)
My Experience - 5.0/5.0 -
Kind customer service, frequent updates regarding my repair, and quick service