Caliber - Carbondale

4.6 (653reviews)
96%
2240 N Illinois Ave,  Carbondale,  IL  62901

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (653)

My Experience

Likely to Recommend

Repair Quality

Did find scratches on my car that weren't there before.

Customer Service

Returned Clean

My Experience

Whole process was great from start to finish. Had my truck back within a week. I couldn’t be happier with the work that was done. Awesome job. Thanks everyone!!

Likely to Recommend

Repair Quality

Most excellent work

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Would highly recommend.

Repair Quality

Great result. Looks like the accident never happened.

Customer Service

Good communication. Prompt updates and always friendly.

Returned Clean

Likely to Recommend

Everyone was very friendly and helpful!

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied! Spread a positive wom already!

Likely to Recommend

Already recommended

Repair Quality

Very satisfied with the repair

Customer Service

Very satisfied with friendly staffs

Returned Clean

Likely to Recommend

Repair Quality

Toni and the team here are phenomenal at what they do. Had my 2023 Ford Mustang repaired here and it was an amazing experience. Super helpful employees, felt comfortable to ask any questions, and was communicated with thru the whole process! I would recommend them to anyone who needs work done on their car!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I am satisfied with the quality of the repairs but It was very disappointing and inconvenient when the completion date kept getting delayed from one week to a month which ended costing me not only my $500 deductible but another $3000 on having to pay for a whole month for a rental car big enough to fit all my 5 children.

Customer Service

Costumer service were very polite and helpful

Returned Clean

My Experience

Did an amazing job!

My Experience

Great and friendly service all around. I was kept informed, everything stayed on schedule, and the finished job looks great. I will highly recommend your service to others, in fact already have!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

There was confusion on the timeline for completing the job but in the end it was worked out.They died at good job on the car.

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Very good work

Customer Service

Very good work

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had a great experience except for having to bring it back due to the turn signal not working. It was just a bulb. They picked up the car and fixed it quickly. I will recommend Caliber in Carbondale. Tasha and Tony are excellent to work with as well as the rest of the team.

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The quality is fine, but it too way too long and there were too many bumps along the way.

Customer Service

Again, the communication was fine and everyone was polite. Just not timely.

Returned Clean