Caliber - Carbondale
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was friendly and made me feel comfortable, specially since it was my first experience. My car looked amazing when I got it back. I am super happy!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All staff was very helpful and communicated on a regular basis.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
There are essentially three things involved in any commodity. Quality,cost and time, You know the rest.
Repair Quality - 3.0/5.0 -
The paint on the bumper cover doesn't match the rest of the car. It's close but it's noticably off. And there is a brace that is slightly out of spec. There is also a couple alignment lines that are questionable.
Customer Service - 4.5/5.0 -
Tony was very polite. However he and his team seem overworked and overwhelmed. Could be due to recent hail storms.
Returned Clean
My Experience - 5.0/5.0 -
We appreciate the many updates on the progress of the work. Everyone we came in contact with was very professional and helpful. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone there was courteous, accommodating and professional. They were very focused on customer satisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
Very professional and courteous
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff very helpful with getting the insurance claim processed. My car was repaired in a timely manner, clean and looking brand new. I would refer family and friends.
My Experience - 5.0/5.0 -
The customer service at Caliber Collision is excellent. Tony, the service manager, kept me well informed about the repair of my vehicle and explained everything really well. Highly recommended service provider.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service from Jennifer. Tony, the shop manager, kept me very informed about the progress with my car. I found that very helpful.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Anything that needed to be addressed, they were more than willing to handle
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Very friendly and professional and fixed a week ahead of schedule!
Customer Service - 5.0/5.0 -
Very friendly, professional, and helpful
Returned Clean
My Experience - 5.0/5.0 -
My car looks fantastic! Due to the hail damage, it looked like I took it to the driving range for target practice. The Caliber team removed every single ding and dent! From the minute of drop off to pick up, my experience with the staff was great. Tony was knowledgeable and professional. My car was completed in a single day. I can't express how happy I am with my experience.
Likely to Recommend - 5.0/5.0 -
From start to finish, I had a great experience. Thank you!
Repair Quality - 5.0/5.0 -
My repair experience from drop off to pick up was excellent. The process was seamless, only took a day and Tony was so helpful in keeping me up-to-date on the progress. Thank you Caliber Team for restoring my vehicle from the hail damage!
Customer Service - 5.0/5.0 -
Tony was absolutely fantastic! So knowledgeable and pleasant!
Returned Clean
My Experience - 5.0/5.0 -
I enjoyed the whole process from start to finish. The communication is set up very well. Over all I am very pleased with my service. I would recommend them again! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jennifer, Tony and Miles did a beautiful job!