Caliber - Carbondale

4.6 (649reviews)
96%
2240 N Illinois Ave,  Carbondale,  IL  62901

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (649)

My Experience

Called & said car was finished. I went & picked it up and drove about 6 miles tile I finally decided the little picture of the passenger door was open was on. And the little above inside I couldn’t turn off. Called them and had to go back and leave car again. I live about 30 miles from CC. And then it was fixed the next day they were nice and offered to bring my car to me but I opted to go get it myself. All the rest was good but it took too long to get it fixed. I did have a rental car that I didn’t like.

My Experience

Likely to Recommend

I'LL GIVE ANYONE YOUR COMPANY'S NAME. Your customers service was great the associates were very friendly. In my case they remembered who I was after 2 months

Repair Quality

You guys are great

Customer Service

Would not take my car anywhere else.

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Repair Quality

Customer Service

Very good with communication

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My Experience

Caliber Collision was great in every aspect. They were extremely professional and personable. They kept me informed the entire time. I have mentioned my experience and have recommended Caliber Collision to many people. Thank you for such a great job.

Likely to Recommend

Repair Quality

Very professional job. Only negative was it took too long

Customer Service

Returned Clean

My Experience

The electrical plug on the drivers side dividing post. My grandson plugged it in and no problems now. Everything else was great

Likely to Recommend

Repair Quality

Interior light stays on

Customer Service

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My Experience

Likely to Recommend

I would return and I would recommend anyone to take their vehicle to see them.

Repair Quality

They did an excellent job

Customer Service

Hannah was over the top friendly.

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Repair Quality

It was done through the insurance but it was fast and so far so good...

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Repair Quality

Not sure why heat was not working and low tire pressure

Customer Service

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My Experience

My Experience

Great communication. Friendly service.

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Repair Quality

Several warning lights will not turn off.

Customer Service

Very friendly

My Experience

Thank you Hannah and the awesome team at Caliber in Carbondale! Everyone has been extremely kind, helpful, and top notch customer service. I appreciate it more than you all know, and will choose them for any future auto needs!

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Repair Quality

Great service and quick turnaround to get me back on the road. Thanks!

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My Experience

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