Caliber - Carbondale
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the updates and how responsive everyone was. I never had to wonder what was going on with my repairs. Very prompt and accommodating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very prompt and accommodating. I really appreciated the text updates. You all were fantastic. Thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your team were very kind and very responsive to my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Cliff and Ryan were outstanding. They kept my wife and I informed about the status of the vehicle, they were accommodating with delays in the supply chain. The work on my wife’s car is superb, and the front office was quite clean. Thank you Carbondale Illinois Caliber.
Likely to Recommend - 5.0/5.0 -
Yes.
Repair Quality - 5.0/5.0 -
Glad we chose Caliber. Cliff and Ryan provided excellent service.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Loved the detail as well. Thank you for a good job
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Noticed a door ding on my driver side after getting my cat back.
Customer Service - 5.0/5.0 -
Very friendly staff and respectful!
Returned Clean
My Experience - 5.0/5.0 -
I was impressed! Mr Cliff at the front desk can start an enjoyable conversation with anyone and Mr Ryan's professionalism and friendliness was amazing. The person who gave me a ride home was really nice too. I will definitely go back there for any repair work if I have to in future :)
My Experience - 5.0/5.0 -
They did a great job
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ryan and Cliff were awesome to work with. I loved the text updates throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everybody was super nice & told everything that they would be doing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All of the people working were the best
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Caliber's Carbondale staff was courteous, friendly, accomodating,accommodating, knowledgeable, and did outstanding work! Be sure to use the local phone # for your first contact. (Not toll free # Both are online)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was courteous, friendly, accommodating, knowledgeable, and did outstanding work. Be sure to Use the local phone # for first contact. (Not toll free # Both are on the internet)
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looked amazing. The shop did a great job of keeping me updated on the status as well.
Customer Service - 5.0/5.0 -
Very friendly and informative. GREAT SERVICE!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had my baby looking BRAND new! I'm so happy
Customer Service - 5.0/5.0 -
They were all SO nice and very understanding throughout this entire process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys are amazing and a life saver as well I definitely appreciate what you guys services
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They efficiently worked up an estimate and the repair was done quickly. They met all my needs.
Likely to Recommend - 5.0/5.0 -
They did a good job.