Caliber - Carbondale

4.6 (653reviews)
96%
2240 N Illinois Ave,  Carbondale,  IL  62901

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (653)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job and friendly team members

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Every person I interacted with was efficient, professional, and courteous every step of the way. I was also impressed by the attention to one of my concerns with the repair and the commitment to making it 100% right. Thank you!

Likely to Recommend

Would absolutely recommend!

Repair Quality

All aspects of my repair experience were handled efficiently and courteously. Caliber employees go the extra mile to provide excellent service.

Customer Service

See my previous comment.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Regina Scott was absolutely AMAZING to work with. Her kept me update on every step of the process.

Customer Service

My Experience

The work they did turned out amazing i highly recommend caliber collision

Likely to Recommend

I highly recommend

Repair Quality

Looks amazing you can't tell anything happened

Customer Service

Was outstanding

My Experience

Appreciated being kept in the loop when things were delayed. Very happy with the end results.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Too slow

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional. Bronco looks very good. Wish it could’ve stayed in the timeline (2 weeks longer than promised).

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

What great experience!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Our car now looks good and drives like new!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Would give a 10 but not yet complete with some window casings. Am sure it will be 10 when that is done

Customer Service

Staff were very helpful and courteous. Just took a lot longer than we had thought

Returned Clean

Likely to Recommend

Personnel is very nice & accommodating.

Repair Quality

Came out great!

Customer Service

They kept me informed during the process.

Returned Clean

My Experience