Caliber - Charlotte - Ballantyne

4.7 (3,341reviews)
95%
12035 Park Rd,  Charlotte,  NC  28226

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (3,341)

My Experience

Very good communication throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

All employees with whom I had contact were knowledgeable and very professional. Car looks great!

My Experience

Great repair and excellent service.

My Experience

My experience was great overall. Everyone was super friendly, easy to work with and went above and beyond for me. Tess, Sam, Michelly, Jacob, Austin and all the car detailers... thank you so much for restoring the rhythm of my life!!!!

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Customer Service

Returned Clean

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Returned Clean

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Customer Service

Returned Clean

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Returned Clean

My Experience

Excellent service!

Likely to Recommend

Repair Quality

Frank provided outstanding service and ensured I was 100% satisfied by the work performed on my car.

Customer Service

As stated in my previous comment, Frank was excellent and provided amazing customer service

Returned Clean

My Experience

Excellent communication during entire process. Repair was completed timely and very high quality

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff was confused and unprepared for my drop off even after phone conversations.

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Repair Quality

Customer Service

Returned Clean

My Experience

Everything was well communicated. I liked the constant information as they fixed my car

My Experience

Everyone was extremely friendly and knowledgeable about their job. The work was done in less than 24 hours and I was extremely satisfied. I can’t say enough good things about my experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean