Caliber - Charlotte Harbor

4.9 (6,195reviews)
98%
23309 Harborview Road,  Punta Gorda,  FL  33980
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In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (6,195)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. Communication was a standout strength, with frequent text and call updates keeping customers informed throughout the repair process. Timeliness was also highlighted positively, as many repairs were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were widely appreciated. A few customers noted areas for improvement, including occasional delays due to parts availability, isolated concerns about repair details, and infrequent communication gaps - all mentioned directly in customer feedback.
AI-Generated from reviews written in the last 12 months
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"... Caliber Collision is the BEST I have ever worked with. The work was outstanding!! I would highly recommend them. Thank you for the outstanding customer service!" Read more
"I want to thank you all for the great service. The work on my car was top-notch, and the whole team was so professional and friendly to deal with."
"We were extremely happy with staff, repair and the car was immaculate when we got it back. Would highly recommend."
"... absolutely recommend Caliber for any vehicle repairs. The repair quality was exceptional. My vehicle was returned extremely clean." Read more
"... communications! Head to find in any industry or business today I am impressed with the speed of repair and the quality is second to none." Read more
"... whole process really easy. What I loved most was that they finished my car way faster than I expected, which was such a nice surprise. The service was excellent ..." Read more
"... but Calibre took extra effort to make that happen. I was in and out in two days." Read more
"... repairs and paint job looks great. The vehicle was ready for pickup in half the time they estimated. Highly recommend them." Read more
"... communication throughout the entire repair process and they completed the repairs 4 days ahead of the original time frame. Car came back to me clean inside and out. ..." Read more
"Repaur took longer then it should cisting me additional rental car cost and alignment is not correct, and ..." Read more
"Communication is probably the most important skill that you utilize. OUTSTANDING and the BEST I've ever ..." Read more
"I can't say enough about the quality of communication from the staff."
"Excellent customer service!! Excellent communication throughout the entire repair process and they completed the repairs 4 days ahead of the ..." Read more
"I had to call them constantly to get an update and I got the circle talk it was like the left hand ..." Read more

My Experience

Great experience, friendly and professional. Would definitely recommend.

My Experience

Very informative, in touch. Very good body work and paint. Very satisfied.

Likely to Recommend

Repair Quality

Excellent job met all my expectations.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone involved, from advisor to front desk staff to the tech that did the work, were amazing to work with. Great job on repairs. Timely. Kept me informed. Very satisfied. I hope to never need their services again but, if I have the need, they are the first I will go to and leave my vehicle with.

Likely to Recommend

Repair Quality

Everyone from front desk to back of house were kind and informative. Great communication.

Customer Service

Kind. Great communication

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you

My Experience

THANKS FOR A GREAT JOB - BOB (THE ER)

My Experience

My Experience

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very pleased with the repairs and what an amazing staff !! All very professional and friendly . Would highly recommend Caliber Collision.

Likely to Recommend

Repair Quality

I was told the white stripes would be done on both sides to make it look cohesive and the wheel well trim doesn’t match, it’s not textured like the rest of the car and it stands out. Otherwise they did a great job and the staff was great.

Customer Service

Great staff, super friendly employees.

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Juan amazing and I’m really hoping that I can f feel proud

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

The office girls were friendly and knowledgeable. They took care of the rental car arrangements. Jaun is an expert at what he does and kept me updated at the progress of the repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Juan went above and beyond to get me back into my car as quickly as possible. He even allowed me to pick it up on Sunday because I had work for the next three days, which I greatly appreciated. He was extremely helpful, accommodating, and made the whole process so much easier. Juan is awesome, and I truly appreciate everything he did!

My Experience

The entire staff went above and beyond for the repair of my bumper. They communicated with me every step of the way to make sure I was completely satisfied. They originally said it would take a week and it only took two days to repair my car. I am extremely happy with the service and I will definitely be referring this company to my friends and family!

Likely to Recommend

My son just had his Jeep in for repairs and I agree that Caliber Collision is the best in the county!!!!

Repair Quality

Staff was fabulous and went above and beyond with customer service.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Top notch. From the finished repair to the continued communication.

Likely to Recommend

Repair Quality

Great customer service. Consistent communication and updates through both texts and phone calls was much appreciated. Car repair was excellent. Thank you.

Customer Service

Excellent customer service and repair.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Matt was awesome!

My Experience

When we arrived we’re greeted very nicely. Matt was so kind and understanding as we told him how the accident happened. Matt kept us informed of the repairs. when we got the car back it was very clean inside and out.

Likely to Recommend

Repair Quality

Matt was the best

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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