Caliber - Charlottesville - Airport
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mike is the estimator with whom I worked. I appreciate his knowledge of parts to be replaced or repaired. He was responsive to my questions and concerns. Yes I would request him again. :) Front desk staff were also friendly and helpful. I appreciate getting my retirement present to myself back in such nice condition!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you to Team Michael! They were absolutely amazing. He did the estimate, check in, kept us in the loop as communication through the completion of repairs and the car looks great! We are very pleased. Thank you! Eugene and Sandra Davis
Likely to Recommend - 5.0/5.0 -
I already have my Son and his wife need a bumper repair.
Repair Quality - 5.0/5.0 -
They did a great Job!
Customer Service - 5.0/5.0 -
Michael kept us in the loop of what was going on with service until the vehicle was completely repaired.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the second time I’ve taken my car to the shop and the head manager is awesome. Totally professional, excellent quality. I wish I could relay that to his manager or the regional manager. Thanks, you guys. great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
My car is still making noise when driving. I called to report it the next day and nobody called me back.
Customer Service - 2.0/5.0 -
Still making noise I called to report and still haven’t gotten a call back.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Terrific service and perfect work.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Awesome job done with caliber collision Everyone was so polite and smiling
Repair Quality - 5.0/5.0 -
Awesome fast and accurate love it and so everyone polite
Customer Service - 5.0/5.0 -
Great job thanks you for team work
My Experience - 5.0/5.0 -
The work was good and the service was professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I would just warn them about communication, and that you need to be proactive and follow up with the shop.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Communication was a little lacking. We had to continually call them. We were not getting updates.