Caliber - Clarksville Md

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Car looks better than new , many thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car looks great friendly staff

Customer Service - 5.0/5.0 -

Great staff

Returned Clean

Likely to Recommend - 1.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 2.5/5.0 -

Very slow and unresponsive. Mike was great. Other staffs were lack of passion of their job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 1.5/5.0

Repair Quality - 2.5/5.0 -

They overinflated all 4 tires (3 @ 44psi & 1 @ 48psi). All my tires were at the correct cold 35 psi when I took it in. Max tire rating is 44 psi. I fixed the pressure before it led to a failure. Major repairs appear to be done well, but the tire smudge in the paint below the driver’s door is still noticeable.

Customer Service - 2.5/5.0

Returned Clean

My Experience - 0.0/5.0 -

It was a nightmare on so many levels.

Likely to Recommend - 1.0/5.0

Repair Quality - 2.5/5.0

Customer Service - 0.5/5.0 -

They kept the car for 2 1/2 weeks to replace a bumper. Non communicative.

My Experience - 5.0/5.0 -

I’m happy job well done

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0 -

I’m happy with the service .

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

No Negative thoughts. After all, Positive feedbacks throughout the all process. Thanks for everything

My Experience - 5.0/5.0 -

Dave did an outstanding job communicating with me throughout the repair process. I appreciate his level of customer service.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Good workmanship.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

David kept me updated when parts were delayed

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We are very pleased with the service of Caliber Collision. They gave us a complete review of our damage and identified the repair issues and the cost involved. They finished the repair in perfect condition. They also answered any questions we had during the repair period. The technical staff and management were very polite and responsive. If necessary, we would like to use the Caliber in the future.

Customer Service - 5.0/5.0 -

Repair personnel were very polite and responsive for our issues.

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone was polite and respectful and the repair on my car was very thorough and professionally done

Likely to Recommend - 5.0/5.0 -

I have used you all before and it was great each time

Repair Quality - 5.0/5.0 -

The work done on my car was very impressive and it was very well done

Customer Service - 5.0/5.0 -

Everyone was very nice and helpful

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

So far so good! Exceptional workmenship!

Customer Service - 4.5/5.0 -

Maybe 9.5 They sent me updates on the repairs.

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0 -

Good shop to work with

Customer Service - 3.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

You all are great. We were very satisfied and appreciated the fact that in addition to the repairs my car was cleaned and shining. Thanks so much.