Caliber - Clifton Heights
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
There is such a welcoming staff, professional and great work. I will recommend to everyone. Such a great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
I'd hesitate to recommend this shop, due to the day-by-day change in completion date. I wouldn't mind if you kept it another week or month, just don't text me every day, that it might be done the following day, and then keep changing the date!
Repair Quality - 5.0/5.0 -
The repair job seems perfect. Nothing amiss, since I resumed driving my car yesterday.
Customer Service - 3.0/5.0 -
I was initially delighted with the customer service - friendly, prompt, efficient. I appreciated receiving text messages updating me on status and projected completion date. However, I was quite displeased when the completion date changed 4 times, in day-by-day increments. I had returned my rental because I was going on a long-weekend vacation, Thursday-Sunday, and the car was projected to be done on the Friday I was away. I called, and they said no problem to hold my car, and I could pick-up on Monday. Then on Friday, I received text that it would be ready Monday - no problem. Then Monday, I receive text it would be ready Tuesday. Tuesday, I get a text it would be Wednesday. Of course I called on both days, increasingly frustrated. On Tuesday, I was told that my serviceman Mike would call me back - he never did. I kept making arrangements to get to work, thinking it would be done in 24-hours. I finally rented another car on Wednesday late morning, and received word at 5:00 pm that it was done (shop closed at 5:30, I had no time to pick-up). I returned the rental Thursday morning, and picked up my car. Changing the completion date day-by-day is NOT helpful or efficient.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you all for doing a very good job.
Customer Service - 5.0/5.0 -
The young lady that help me from the beginning was the same lady that help me when I came to pick my car up .She was just as nice then as well.
Returned Clean
My Experience - 5.0/5.0 -
Very courteous and thorough service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Only this location
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All went very smoothly. Staff were very kind, helpful and knowledgeble. We will share our pleasant experience with friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks so good now! The doors and paint are perfect! The text updates were also extremely helpful and the admin assistant who helped me at check in and check out was warm, friendly, and professional. They made a process that can be so frustrating a truly easy experience!
My Experience - 5.0/5.0 -
Terrific service, great employees nothing but the best.
My Experience - 0.0/5.0 -
There is now a new mark on a different panel of my vehicle right next to the bumper that was replaced.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
They fixed my bumper nicely, but there is now a new mark next to the bumper that wasn't there when my Geico adjuster and I assessed the car.