Caliber - Coeur D Alene

4.8 (1,701reviews)

97%

(208) 765-3315

280 W. Kathleen Ave, Coeur D Alene, ID 83815

97%

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280 W. Kathleen Ave
Coeur D Alene, ID 83815

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About Caliber - Coeur D Alene

See Photos

280 W. Kathleen Ave
Coeur D Alene, ID 83815

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,701)

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1,441 Customers Rated

5 Stars

74.1% Complete

(1261)
4 Stars

5.9% Complete

(101)
3 Stars

1.6% Complete

(27)
2 Stars

0.7% Complete

(12)
1 Star

0.6% Complete

(10)
< 1 Star

1.8% Complete

(30)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, outstanding communication, and timely repairs. Many highlighted the high-quality workmanship, with vehicles returned looking brand new or better than before. Regular updates via text and calls were frequently commended, keeping customers informed throughout the repair process. Numerous customers appreciated repairs being completed ahead of schedule. Complimentary vehicle cleaning was a pleasant surprise for many. A few customers noted concerns such as new issues arising post-repair, delays in parts, and isolated communication lapses, reflecting areas customers felt could be improved.

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Service Quality
Timeliness
Communication

"... expected finish date, which I really appreciated. Customer service was top-notch, and its clear they genuinely care about their customers. I would definitely ..." Read more

"The car was returned with error codes in the safety systems. The SOS function is broken, the microphone ..." Read more

"The car was immaculant when we picked it up!!! Every bit of damage was gone and the the paint job was beautiful."

"... professional and your communication was outstanding. Your workmanship is beyond reproach!." Read more

"Amazing job. Can't even tell it was in an accident."

"Almost daily updates"

"Promised to me Thursday and got it back on Wednesday! Couldn't be happier"

"first estimate was 7-10 days depending on parts . they had it fixed in 4 days"

"It took at least three weeks longer than we thought originally"

"Caliber collision was very professional, they kept me in the loop on when my repair would be complete and they finished ahead of time. They walked ..." Read more

"Excellent communication regarding updates to my cars status"

"I was texted each day about the status of the repair which was very reassuring!"

"... after my accident. While they were working on my car, I received regular updates on their progress, as well as prompt answers to my questions and inquiries. ..." Read more

"... more glass in the car than when I dropped it off. I tried twice to contact the customer rep and first he didnt return my call for two days then went in person ..." Read more

"Very professional company from the top down. Repairs were completed in good time and I was updated on the progress by text message. I highly recommend ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication