Caliber - College Station - Tower Pt
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a fantastic job! The car looks amazing!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic job! Joaquin did great with timely updates and letting me know what was going on. Really appreciate his service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good updates, very happy.
My Experience - 5.0/5.0 -
Byron was awesome. He was quick, attentive, and made sure to communicate everything. He made the process so smooth, and got my car back to me incredibly quick. I have no doubt that I would take my vehicle back to Caliber if I had any other issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
This is my second dealing with Caliber Collision as they are a “preferred provider” of USAA insurance. After my first encounter I gave them 5 stars and a glowing review online. I was no less pleased with the quality of service, and customer service and communication with my latest repairs. Chris and Haley were especially commendable in their professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
My vehicle still had one dent and another imperfection that should have gotten fixed before releasing it.
Customer Service - 1.0/5.0 -
I never received a call about the estimate and to ask if I wished to proceed. I received a text saying the car should be ready by end of day only to have it done days later.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Joaquin and the team at Caliber in College Station made a frustrating situation easy and seamless. I appreciated the clear communication, frequent updates, and quality of work on my vehicle. This is the send time we've had a vehicle repaired with Caliber and continue to be very pleased with the high quality work and care taken to return our vehicles to us looking as though nothing bad happened.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was handled promptly, professionally, and with good communication.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I liked the email updates and all the employees that I talked to were nice and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was impressed on how they kept me informed from the start to finish. Very Pleased!
My Experience - 5.0/5.0 -
Advisor was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
My initial communication was fantastic. Somewhere in the middle I think that the person that was dealing with my car changed and the communication was much different. Also, even though my car was ultimately done ahead of schedule, with the rental car company getting involved, there was a lot of confusion about when my car would actually be ready.