Caliber - Colorado Springs - N Academy
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
My vehicle was repainted, and it looks good. But there is an area on one of the back seats that has a paint mark on it.
Customer Service - 3.5/5.0 -
Good enough
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service. The car was fixed quicker than I expected and you even fixed my taillight when I didn't expect you to. Fantastic communication throughout the process. I hope I never need your company again but I am glad you are there just in case I do. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and timely!! Great communication.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was good with Christine and the work they did on my van looks great. Only issue was that the back windows were vented when i came to pick the van up, and it had been raining for a few hours before. Water was inside the van in the back, but I think it will be fine.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
It was fantastic. Communication was on point. They have gone above and beyond every time I've had a repair done, as far as friendliness and the quality of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My advisor was hard/ almost impossible to get ahold and would never return phone calls. I gave a clear time frame I needed to be worked with and she disregarded that time frame forcing changes in our schedule that shouldn’t have to be made. Then would not work with us for accessible pick up. Overall the vehicle turned out nice and put together was really upset with the front staff
Likely to Recommend - 4.0/5.0 -
If you get past the advisor the quality is top level
Repair Quality - 5.0/5.0 -
The tech did an amazing job
Customer Service - 1.0/5.0 -
As stated in my previous survey you sent I was very disappointed in Christine’s ability to answer her phone/emails. At one point the front desk lady asked why we kept calling and was shocked she hasn’t called us back yet
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I would definitely refer others!
My Experience - 5.0/5.0 -
The team that were with Larry Miller showed high performance as usual, was skeptical when caliber took over the business.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Overall great experience and communication!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job