Caliber - Colorado Springs - South
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Your team was amazing from customer service personnel dealing with bad insurance adjuster to Matthew who kept me updated daily on the status of repairs. Thank you for all your great work. Hopefully I do not need collision repairs again but if I do your shop will be my 1st choice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Most definitely!
Repair Quality - 5.0/5.0 -
You did a beautiful job on my car!
Customer Service - 5.0/5.0 -
I was very pleased with you providing updates as to the progress you’re making on my car. Thank you so much.
My Experience - 0.0/5.0 -
Poor communication. I will never come to this abra again
My Experience - 5.0/5.0 -
April, Nick and the team provided excellent communication during the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
It depends on how long it will take them to correct issues
Repair Quality - 2.0/5.0 -
My vehicle has new damage to it and missing parts when picked up from the shop
Customer Service - 2.5/5.0 -
Waiting to see how they handle repairing new damage
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was helpful and polite. All work was done timely, correctly, and the final clean up of the car was an awesome touch. As a busy mom this was much appreciated! We have used this location twice, and though both times was for a "not my fault" insurance work, I was always treated with respect and I will come again if I need "regular" work done. I also recommend them to my friends. Great job Caliber team!
My Experience - 5.0/5.0 -
My truck looked great! It was far better looking when I picked it up than when I brought it in. And it was soooooooo clean. I really appreciate the extra effort that the shop put in to deliver my truck back to me - it was like picking it up brand new. Thank you so much!
My Experience - 5.0/5.0 -
Job was done when they said it would be and they gave me updates daily. And it looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great, no issues
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Easy transaction and kept me updated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Listens to the customer.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Aesthetics were great but mechanically did nothing. Still have problems with back end.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never. I do not feel that this is an honest business that I can trust. Things were way out of line from the marking of the vehicles to transporting it to a different shop because they were overbooked. I could have been driving my vehicle for at least a week while parts were on order.
Repair Quality - 1.5/5.0 -
Things were marked without my knowledge for repair that were not consistent with the accident. This created issues with insurance. I finally had to go to the site my car had been transported to in order to understand what was going on. Also a perfectly fine tail light was replaced that did not need to be replaced. I imagine someone made some money on both the new & salvaged part. Dishonest.
Customer Service - 1.0/5.0 -
No certification of education was present. Rude.
Returned Clean
My Experience - 5.0/5.0 -
Thankful for the updates via text. You all did a fantastic job on our car! Thanks!