Caliber - Columbus IN
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
So glad it was completed before estimated date. Looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done before estimated date. Looks great. Looks new again.
Customer Service - 5.0/5.0 -
Thanks
Returned Clean
My Experience - 5.0/5.0 -
Everyone was wonderful, very polite, very knowledgeable. I’ve never had an auto repair location. Keep in touch with me like caliber collision, I very much appreciated that! Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Work is fantastic… we just had to wait a long time because of supply chain and insurance issues.
Customer Service - 3.5/5.0 -
High quality work… it just took a long time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Don felt that a great job
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Vehicle was returned with significant issues that were not present before service, including mold inside the car. There are also noticeable panel gaps and visible paint runs. Very disappointed in the condition of my vehicle after pickup and not what I expected from a professional repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
When I came in to get my car no one was at the front until someone else came in then they took care of him first
Returned Clean
My Experience - 5.0/5.0 -
If I had to say a negative thing it would be that we were told the car would be ready on the 18th then pushed it out to the 20th and didn’t get it till the 21st. But we had a rental so no big deal. Kept us informed on status of the repairs, staff very nice so all was well.
My Experience - 5.0/5.0 -
I appreciated the frequent updates on the status of my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lizzie and her team were completely amazing through each and every step of the process and getting me back on the road as quick as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very caring and efficient staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lizzie at the Columbus, IN location was amazing! She promised repairs that were done as promised and kept me informed. I really appreciate her hard work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did extremely well throughout the entire process with communication as well as the work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I love the girls but the quality overall is not as anticipated especially when my insurance company said they were told quality that’s why I went with them, whenever I could have left it at the shop it was at in the first place before it got towed there.
Repair Quality - 2.5/5.0 -
The front is all crooked making my hood and bumper not lined up including me missing a part in my windshield
Customer Service - 5.0/5.0 -
The girls were excellent