Caliber - Columbus IN
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great. Damage repaired.
Customer Service - 5.0/5.0 -
Nice people to deal with.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Took a little longer than expected but the end result was perfection. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
As noted on exit paperwork new driver side rear door is not aligned. There's a gap between the back part even though the front opens freely. Additionally there is a broken window switch in that door. Also, Paint repair that was reported at exit. I did not notice until after leaving that the service engine light is also on. We are awaiting a call for the door, door switch and paint to be repaired, but I would also like to find out what is wrong and repair with the service engine light! Trying not to drive the vehicle until these issues are addressed
My Experience - 5.0/5.0 -
Everything was done perfect and professionally. Very happy with the repairs and the service ! Will recommend Caliber to everyone. Thanks for the great job, and also want to say thanks to the service writer Lizzie ( in Columbus, In. ) who answered all my questions and concerns.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great, the service, the updates and explanations. Lizzie the service writer is amazing and very informative.
Customer Service - 5.0/5.0 -
Lizzie is an amazing service writer and very knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great, zero evidence there was ever an accident.
Customer Service - 5.0/5.0 -
Lizzie and Kat were fantastic. They truly made a terribly frustrating experience pleasant.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was absolutely fabulous through this entire repair process. I can't give 1 thing for your team to work on. All have been top notch. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Can see waves and uneven blend lines.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
They should really stick to what they know which is body work and nothing more!
Customer Service - 0.5/5.0 -
Hateful and rude!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I had a wonderful experience all the way around.
Repair Quality - 5.0/5.0 -
Everything looks great!
Customer Service - 5.0/5.0 -
Lizzie was the best! She went out of her way to help in any way she could.Everyone I talked with at the Columbus location was courteous and helpful.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for being thorough and understanding of the situation. Witch helped me get back to my normal life. Thank you.
My Experience - 5.0/5.0 -
Everyone was courteous and professional and the truck looks very good
Likely to Recommend - 5.0/5.0 -
Quality work at a fair price.
Repair Quality - 5.0/5.0 -
The work looks perfect to me.
Customer Service - 5.0/5.0 -
Expert and professional customer service