Caliber - Columbus IN
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Work on truck was great
My Experience - 5.0/5.0 -
The staff is absolutely fantastic! So helpful and informative and just want to make sure you’re satisfied. My tech Lizzie went above and beyond with her caring of my situation.
My Experience - 0.0/5.0 -
There's still big scratches along the bed where it was repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They are really good
Repair Quality - 5.0/5.0 -
I had a great experience with the car service team. They were very responsive, delivered the vehicle earlier than expected, and maintained excellent communication throughout the process. Lizzie and the reception staff were especially responsible and helpful. Even after delivery, when I reported 1–2 minor issues, they addressed and fixed them promptly without any delay. Overall, I’m very satisfied with their service and would rate them 10/10.
Customer Service - 5.0/5.0 -
I had a great experience with the car service team. They were very responsive, delivered the vehicle earlier than expected, and maintained excellent communication throughout the process. Lizzie and the reception staff were especially responsible and helpful. Even after delivery, when I reported 1–2 minor issues, they addressed and fixed them promptly without any delay. Overall, I’m very satisfied with their service and would rate them 10/10.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'm telling the whole squad
Repair Quality - 5.0/5.0 -
Lizzie was amazing, very communicative, very kind and over all this was a ten out of ten experience
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks and functions great and actually even better than before. Caliber did a great job
Customer Service - 5.0/5.0 -
All staff are friendly and respectful
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kat was great about sending me updates on the progress. I will most certainly tell everyone i know to go to calibur if they need repair work done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Monday, Wednesday, Friday text updates were very nice. Also, getting it done 8 days early was great, since our rental car insurance coverage ran out three days before it was completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very fast and did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
5 stars!! I got my vehicle back before the projected date of completion. I really appreciated being updated on what was happening throughout the time my vehicle was being repaired. My vehicle looked perfect when I picked it up. Will definitely return if I need future repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Super digestable and free of hassle
My Experience - 0.0/5.0 -
My hood has chips all over the front, a scratch and paint splatter
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Not happy with how my hood looks, scratches/chips and paint splatter all along the front and a big scratch on my back bumper that I don’t remember being there. I know there were pictures taken before. Otherwise everything looks really good and I’m happy to have my car back.
Customer Service - 5.0/5.0 -
Great communication and time