Caliber - Columbus IN
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0 -
I have been very impressed with Caliber Collison. My Mazda looks and drives amazing. The staff is very welcoming, pleasant, and helpful. It doesn't feel awkward or embarrassing walking into the office to discuss my vehicle. The staff is well educated and ready to answer any questions. I love the communication. It meant alot to me when I received a phone call telling me certain damages weren't listed and the time taken to help sort it out with insurance to make sure I got my vehicle completely fixed. When getting personal items out, I was able to chit-chat with Kat like a long time friend. When I mentioned my pop exploding from the incident, she added the cleaning to my car. Which saved me a huge headache. This was hard; having my car in a shop after purchasing it only a few months prior. I am very happy to have her back, looking new and driving like she should!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very satisfied with my service. Very good team and easy to deal with .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
If 0 was an option that would be my selection
Repair Quality - 0.5/5.0 -
Half the issues on my car weren’t even fixed and the ones that were fixed were half assed and need fixed again. I’ll walk to work before you guys work on any vehicles I own ever again.
Customer Service - 0.5/5.0 -
Half the issues on my car weren’t even fixed and the ones that were fixed were half assed and need fixed again. I’ll walk to work before you guys work on any vehicles I own ever again. You are getting a 1 out of 10 because 0 isn’t one of the options. You asked for this review 3 times so here it is.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Had to return to get inner wheel well cover fixed.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very fast friendly clean work. Very happy with service.
Likely to Recommend - 5.0/5.0 -
I've already had a lot of very good compliments made about the work that was done to my truck.
Repair Quality - 5.0/5.0 -
It's very fast and considered Experience.
Customer Service - 5.0/5.0 -
Knowledgeable and understanding. Of the situations
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lizzie took the time to clearly explain everything that was changed/repaired and gave good guidance on how to care for the paint job during the first 60 days. Really appreciate the attention to detail and transparency. Overall, outstanding repair quality.
Customer Service - 5.0/5.0 -
Timely updates on the progress made and timely delivery.
Returned Clean
My Experience - 5.0/5.0 -
I was satisfied. Everyone was very nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Our experience with Caliber Collision and USAA was terrific. So was your connections with Enterprise that made a smooth transition with our rental car. Kat kept us well informed about the progress of our car. We thought it was repaired in a timely manner. Thanks you very much ! Bob and Sharon
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
I was skeptical at first with Liberty setting everything up but the personnel at Caliber eased my mind and were up front and did all the things we asked. Not only that the techs that worked on our Explorer did a great job. It’s like it never happened. And maybe it wasn’t that hard of a fix but it turned out excellent either way. Thanks
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
Kat was amazing, and i only wanted to talk with her about the services.
My Experience - 5.0/5.0 -
Kat did incredibly well with communicating updates on the repair process, I was very pleased to find out my car was ready for pickup two weeks ahead of the estimate. Overall I had a very good experience.
My Experience - 5.0/5.0 -
Truck looks and drives great. If you didn’t know it had been wrecked you wouldn’t know. It’s perfect. I’m completely satisfied! Thank you.