Caliber - Cuyahoga Falls
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Randy has always been amazing with our car repairs along with all of you at Caliber but he has always treated Shawn with amazing grace and calm. Thank all of you for your help. Randy- thanks for your patience with Shawn
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great people
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, organized
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would never recommend this company to anyone.
Repair Quality - 1.0/5.0 -
My car was in there for over six weeks. They just kept telling us things like parts were coming in broken and it’ll be a week each time. I had about five different completion dates promised to me. And I think the only reason anything got done was because I called to complain. I felt like they took my car when they weren’t ready to fix it and just hold onto it and worked it in between a bunch of other projects. I had a local place that would’ve had it done in a week, but my insurance made me go with them because of some kickback Diehl that they had going with caliber.
Customer Service - 0.5/5.0 -
This was another horrible service. My husband got all of the text messages which he is a busy businessman and didn’t relay to me most of the time. I called in several times and didn’t receive callbacks or updates. I responded to the text message asking if I could be added onto the text message and that was never done either. When I called in, I got attitude with the guy on the phone.
Returned Clean
My Experience - 5.0/5.0 -
I appreciate everything you did and going the extra mile and doing the extra work and cleaning the interior of my vehicle also it was such a pleasant surprise to have that done also. You guys do wonderful work and treat your customers very well. Thank you so very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was treated with Kind, Welcoming satisfying, Energy. I have no complaints. I am one happy Customer. I will be back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The caliber team is extremely professional. They went the extra mile to make sure my car was perfect when I picked it up.My hats off to them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I couldn't ask for better service. You kept me informed every step of the way. The work you did on my car was flawless, and the detailing made it look like new. You guys were great. I hope I won't. need your services again, but if I do, I'll know who to call.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
No need to contact me.
My Experience - 5.0/5.0 -
Randy Carlson was amazing from start to finish! The work was fantastic, but the customer service was off the charts!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was excellent. Randy Carlson was phenomenal. As good as the finished product was, Randy’s customer service was off the charts
Customer Service - 5.0/5.0 -
Randy was amazing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The guys were just amazing and awesome. All three were just so kind, caring, understanding and pretty cool. They took special care of my Francesca. The work looks great. Thank you gentlemen. I appreciate all of you.