Caliber - Dallas
In operation 29 years, 28 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I was happy with the work but I had to miss two outings because I was told my car was ready on a certain date and the first time the date was pushed back and the second time it was sooner than planned. Nonetheless my car looks beautiful. One more thing, on the document sent to the insurance company, my address is wrong (unit 107 not 110) and I got no credit for the deductible I paid. What's up with that?
Likely to Recommend - 5.0/5.0 -
My first choice
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Personable and timely
My Experience - 5.0/5.0 -
Thank you for repairing my truck so quickly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the status updates. Everyone is courteous and they provide good customer service. Car looked brand new upon pick up.
My Experience - 5.0/5.0 -
Great customer service from front desk and my service advisor, Brian Payne. Speedy repair at a reasonable cost! I recommended Caliber to a friend needing service.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Allen Miller was Great!
My Experience - 5.0/5.0 -
I have been very happy with caliber, this is my second experience. I really have enjoyed working with Allen at the Cedar Sorings location. Mary
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Really enjoyed working with Allen.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly impressed
Customer Service - 5.0/5.0 -
Very good communication
Likely to Recommend - 4.0/5.0 -
Time management could use some work, but the quality of the work was great and the people were friendly and helpful.
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
There were two separate repairs on opposite sides of the car, both requiring body work and paint. Both repairs were supposed to take a week total. After a week I had to call for a status update only to find out they didn't have all the information needed for one of the repairs. But in the meantime they'd gone ahead and completed the passenger side without calling about the driver side. (two trips through body work & two trips to the paint booth)
My Experience - 5.0/5.0 -
Exceptionally well done--fast and, by all accounts, well done. Thank you!
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and fast servicd
Likely to Recommend - 5.0/5.0 -
Great people great shop
Repair Quality - 5.0/5.0 -
Very smart and friendly
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Overall the work and customer service was above average. The attention to detail was poor.
Customer Service - 5.0/5.0 -
Extremely competent and knowledgeable.