Caliber - Dallas - Indian Trail
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great work and professional attitude!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Say, explain what needed to be done.Kept me in the loop every step of the way.Did a great job on my repairs.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very communicating with you and let you know what's going on very happy
My Experience - 5.0/5.0 -
It is my first experience for a car repair, so I have no benchmark. However I can say that : - Repairs were completed very promptly. - Communication throughout the repair process was very good - Quality of the (cosmetic) repairs is very good. They are not perfect, but I could not see any difference if I didn't know. - Opening hours are long and allow flexibility. - I did not have the chance to test the proximity sensor yet. - The only minor issue is a missing USB charging cable. It was well rolled inside the armrest box and still plugged. It is long and relatively heavy so it could not have been removed by inadvertance.
My Experience - 5.0/5.0 -
I was very satisfied they were very prompt they kept me informed as to the progress on my car when I went to pick up my car today it was spotless and beautiful I couldn't be happier
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jessie has helped us twice now and he is wonderful! Personable, thorough, and gets the job done right. We appreciate y’all’s trustworthy and skilled service.
Likely to Recommend - 5.0/5.0 -
We are repeat customers to this location and will come again if needed.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jessie is top notch!
Returned Clean
My Experience - 5.0/5.0 -
1. Communication 2. Job specification 3. Quality 4. Time Thank you for the great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My representative, Jesse, was responsive, accommodating and provided timely communication. He was also very nice throughout the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciated the constant updates and delivering car to location closer to me. Also returning rental for me.
My Experience - 5.0/5.0 -
The team was very responsive
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mayra was absolutely amazing. She was so patient with me because I called almost every day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professionalism from start to finish. Updates were given at every stage of the process. Milton was great to work with and the car was returned in a timely manner as promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Noticed that my gas cap was not 100% put back correctly