Caliber - Delano

4.9 (1,132reviews)
99%
1750 Glenwood,  Delano,  CA  93215
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In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car
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Email

Reviews (1,132)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding customer service, with staff described as friendly, professional, welcoming, and attentive throughout the repair process. Many highlighted the seamless communication, including daily texts, calls, and emails keeping them informed every step of the way. Repair quality received high marks, with numerous customers noting their vehicles looked brand new upon return, and several appreciating the lifetime warranty offered. Timeliness was a recurring positive theme, with many vehicles completed ahead of the promised date. A few customers noted minor areas for improvement, such as occasional delays in final pickup notifications, slightly longer repair timelines than expected, and isolated cleanliness concerns inside vehicles upon return. Overall, the vast majority of customers expressed strong satisfaction and indicated they would confidently recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... and everything was completed on time as promised. Customer service was top-notch, and they made what could have been a stressful situation feel smooth ..." Read more
"The team in caliber are very friendly, professional , accessible, knowledgeable on this field they do the work the fastest possible ..." Read more
"Where do I start this experience was like no other the customer service was amazing they were so friendly and helpful explained everything they made my wife ..." Read more
"Excellent customer service, support. Excellent work. Excellent communication. Friendly and welcoming. ..." Read more
"Very helpful very professional. Friendly excellent customer service. Role model service. Definitely recommend with confidence."
"... polite and the communication was great. They were also able to fix the car earlier than expected." Read more
"... better. Attention to detail really stood out, and everything was completed on time as promised. Customer service was top-notch, and they made what ..." Read more
"They did an amazing job and everything was complete in a timely fashion very impressed by their delivery"
"They were prompt and had the job done earlier than expected."
"My car was ready before they promised."
"... took care of everything from start to finish. They kept me updated throughout the repair process, explained every step clearly, and worked directly with my insurance, ..." Read more
"... was a pleasant experience with Caliber Collision. I was always updated throughout the process and felt at ease knowing everything would be done correctly. ..." Read more
"... very friendly, helpful & always with a smile👍🏼 answered all my questions & explained everything to me to where I could understand it👌🏼This is a GREAT ..." Read more
"receptionist was helpful and nice, and mechanic was clear on what they will be doing to the car. i was kept in the loop constantly on the progress ..." Read more
"... liftgate to fit my vehicle. I also appreciate that I was informed every chance given about the status of my vehicle." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Knowledgeable and friendly staff. The work done on our vehicle was completely undetectable and clean. Time of work was fast and updated status was communicated. Lots of thanks to everyone involved

Likely to Recommend

I would recommend them 10000000 all the time and refer all my friends family.

Repair Quality

Caliber Collision is the best spot to get your vehicle repaired I love it I love their customer service the support they provide the best service wouldn’t change them for any other place. Thank you so much for the service support and amazing job on my vehicle repairs

Customer Service

It’s amazing awesome and the best I’ve ever had

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Richard moved heaven and earth to get my car repaired.

Customer Service

I met with Monica, spirited and vibrant. She went the extra mile, assisting me with my questions and doubts. Richard, a zestful and businesslike young man, walked me through the process. He handled the insurance, the best part, and took care of the main issues.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work and fast. People in the office were very helpful

Likely to Recommend

Repair Quality

Great work and fast service. Thanks

Customer Service

The customer service team was outstanding.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Completely satisfied with the repair on my vehicle alongside friendly and helpful customer services provided from the front desk to the rest of the team members thank you for making this a smooth and less stressful situation

Likely to Recommend

Repair Quality

Outstanding repair and customer service was amazing front desk was extremely helpful and kind . Would definitely return if ever needed to in the future

Customer Service

Customer service was exceptional from all employees and front desk

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We’re very happy with the finished results that Caliber Collision did to our Camaro. Thank you very much for everything. Keep up the good work.

My Experience

Awesome job

Likely to Recommend

Definitely will recommend

Repair Quality

Great customer service and great repair on my vehicle all in a timely manner

Customer Service

Monica and Richard have great customer service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job well done, looks brand new again, the communication was great with the staff. Also going beyond expectations, would highly recommend.

My Experience

They kept me updated and were done in a timely manner

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Repair Quality

Muy buen trabajo quede muy satisfecho

Customer Service

Muy buen trabajo que asen en ese tayer muy limpio en trabajo y muy amables

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Work professionally done ! More than I expected really happy with the results recommend caliber collision 100%

Likely to Recommend

Repair Quality

I don't have much to say. I'm glad they fixed my car in a very short time.The only thing that made me a little unhappy was that the repair of the back glass is used and I feel that the glass looks blurry

Customer Service

Hoh they very efficient staff they all the time had me informed of the updates of my car the lady in the front and the guy who was my advisor very kind people

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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