Caliber - Delano

5.0 (1,086reviews)
99%
1750 Glenwood,  Delano,  CA  93215

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car
Infiniti
Nissan

Reviews (1,086)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional customer service, with staff being described as friendly, professional, and welcoming. The quality of repairs receives outstanding feedback, with vehicles looking brand new and paint jobs matching perfectly. Communication stands out as a major strength, with customers appreciating regular updates via calls, texts, and emails throughout the repair process. Timeliness is highly rated, with many repairs completed ahead of schedule. The team creates a family-like atmosphere, offering amenities like water, coffee, and popcorn. While most experiences are positive, a few customers noted minor issues with completion timelines or cleanliness details.
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"... and everything was completed on time as promised. Customer service was top-notch, and they made what could have been a stressful situation feel smooth ..." Read more
"Very helpful very professional. Friendly excellent customer service. Role model service. Definitely ..." Read more
"The team is very friendly, professional, the knowledge on the field is great, they are committed ..." Read more
"Exceptional. Above and beyond."
"My vehicle was ready before the promised date."
"Was done earlier then expected."
"Ready in 3 day!!! Awesome!!!"
"VEHICLE WAS COMPLETED VERY QUICKLY"
"I was amazed on the time they had my vehicle ready, that is customer service"
"I would receive, text messages, emails and calls about updates on my vehicle. Which I found very helpful."
"... team took care of everything from start to finish. They kept me updated throughout the repair process, explained every step clearly, and worked directly ..." Read more
"I got updates everyday."
"Kept me updated and informed about everything"
"communication updates, quality perfect paint match, excellent customer service friendly, professional ..." Read more

My Experience

I am very satisfied with the work and great service. I will highly recommend anyone to you. Thank you for the great experience.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a great job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Customer service is excellent. Their work is very good. Very satisfied with the work. Great team!

Likely to Recommend

They do excellent work! Great customer service and very friendly and helpful staff. They keep you updated and answer all your questions.

Repair Quality

The shop did a great job. Great customer service. Everyone is very helpful and friendly. They explain the process and answer all your questions.

Customer Service

Great customer service!

Likely to Recommend

Repair Quality

Everything good, excellent job

Customer Service

Returned Clean

My Experience

My Experience

Everything went well

Likely to Recommend

Great body repair shop

Repair Quality

Everything went well

Customer Service

Everyone was very professional

My Experience

They did rxcellent job.

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Repair Quality

Customer Service

My Experience

The staff was courteous and made sure the job was done right and with care.

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Repair Quality

Staff was helpful, courteous and respectful. They continued their communication with us through the process.

Customer Service

My Experience

The entire process was smooth from start to finish. Employees were exceptionally friendly, professional and knowledgeable. Richard was able to answer all my questions, explained the process thoroughly and gave me peace of mind. The receptionist always greeted me with a smile, every time! My car looks like nothing ever happened. Love that it’s lifetime guarantee as well. I’m beyond pleased with Caliber Collision and its employees from the Delano location. I will be recommending to any and all family and friends.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Every one @ the Delano office was very friendly, helpful & always with a smile👍🏼 answered all my questions & explained everything to me to where I could understand it👌🏼This is a GREAT shop to do business with & I definitely will be recommending it!

Likely to Recommend

I loved the service & YES I am & will continue to refer my family & friends to them.

Repair Quality

They kept me updated on everything.

Customer Service

Very friendly & explained every detail so I could understand it👍🏼

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Highly recommend

Repair Quality

Great customer service the staff super nice always on top of things . They answered all my questions and gave me the information I needed.

Customer Service

Excellent

Likely to Recommend

Repair Quality

Customer Service

My Experience

Muy satisfecha,me gustó,quedó perfecta.

My Experience

My Experience

Thank you for doing excellent work!

My Experience

Great service and all my questions answered

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

All employees were very help full and attentive. Didn’t have any problem's

Customer Service

Employees were very attentive

Returned Clean