Caliber - Elizabeth City

4.8 (1,450reviews)
96%
1685 Tanglewood Parkway South,  Elizabeth City,  NC  27909

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,450)

My Experience

Love the job great work looks amazing and thank you vacuuming my the inside wasn’t expecting that y’all will have my service if needed again thank you

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very Good

Customer Service

Very Good

Returned Clean

My Experience

Great customer service. They take care of all the details for you. Car rental made easy

Likely to Recommend

I am very pleased

Repair Quality

Great job

Customer Service

You are exceptional

My Experience

Great people and great service. They kept me informed and they even cleaned my vehicle. That was a plus I was not expecting. My van looks brand new. I appreciate all their work it was great.

Likely to Recommend

I will be advocating for you. Your company should be around for long time. They certainly know what they are doing.

Repair Quality

Great people and great service. My Van looks new.

Customer Service

Service was outstanding.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

All in all a great experience and good communication!

Repair Quality

There were a few issues with the calibrations, but everything else looks great!

Customer Service

Excellent service and excellent customer service!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good work - kept me updated with a good turn around time on the work

Likely to Recommend

Repair Quality

Good work quick turn around

Customer Service

Very good

Returned Clean

My Experience

I appreciate the fact that they made sure that the job was completed correctly. They truly care about the customers.😇

My Experience

My scratched wheels are gloss black. The the repaired wheels were painted flat black - mismatched with the existing wheels.

Likely to Recommend

I was completely unfamiliar with Caliber before this experience. I will not intend to recommend Caliber due to this experience. I will encourage other avenues for service on cars in the area. Work quality seems fine. The window was installed and doesn't seem to leak. The turn around took to long for the service provided. Communication was below average, at best. I do not know if this is the 'status quo', for Caliber. If it is it is not striving for a high enough standard.

Repair Quality

The ceiling cover was pulled out at the edge. Glass shards and pieces, slivers and up to 1" x 2", were not vacuumed up. These were in corners and under the floor mat.

Customer Service

On the phone people were easy to talk with and seemed to understand our concerns throughout the process. There were 2 promises of return calls to answer questions that never happened.

Returned Clean

My Experience

Caliber Collision in Elizabeth City, NC was great to deal with and very responsive to any questions I had. Anthony was very knowledgeable and responded in a timely manner. My car looks phenomenal. I am very happy, pleased and satisfied. We will definitely be back if we need these services in the future, and I will definitely be recommending them!!

Likely to Recommend

Absolutely, 100%!!

Repair Quality

The process was so smooth from start to finish, and my car looks amazing! The Elizabeth City, NC Caliber Collision did a wonderful job. Anthony Hewitt was so easy to work with!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guys felt really friendly, and treated me with the utmost respect. Also thanking you for cleaning the stain on my floor, that has been there for months

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was great and very clear on what to expect. The tech was fast and efficient. Beth at the front was kind! Thank you again!

My Experience

My Experience

Job well done. The time and commitment doing such a large job for our family and restoring it back is absolutely amazing. Thank you to the entire team for the beautiful work and getting us back to enjoying our vehicle is the next step to healing from this car accident and moving forward!!! Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very friendly towards me kept me up to date every step of the way Doug was super nice just over all a great experience with them

Likely to Recommend

Repair Quality

Customer Service

They did an excellent job Doug kept me informed the whole time it was a pleasure working with him