Caliber - Elizabeth City
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
As I said we have used them 3 times
Repair Quality - 5.0/5.0 -
This is the third time we have used Caliber. They are fantastic. It's impressive they text you an keep you informed every step of the way
Customer Service - 5.0/5.0 -
Polite courteous and carrying
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job Excellent staff Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
From the day I dropped my car off for repairs, everyone I had contact with was very professional, courteous, and helpful. My car looks amazing, better than before if that is possible. It was washed and the inside was vacuumed and wiped down, very nice touch. Very satisfied. Thank you all so much!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communications. A little longer than I thought but was made aware of the change . Good job !
Likely to Recommend - 3.5/5.0 -
Only because of good communication communications… I would definitely warn about hidden fees at the end of the job
Repair Quality - 4.5/5.0 -
It took a little longer as they broke a piece of light figure when trying to remove ( which uncertain why they’d remove as it was an over all small damage ) then they had to order parts .. and final pricing was double original estimate .. which estimate didn’t include all the ‘scans’ they preformed on the car to make sure all is working. My car repair looks great - no issues there .. I had to ask why parts - They didn’t volunteer .. I just don’t like double prices no matter whose paying without upfront explaination .. over all good communication as far as timeframe - I was blessed to have same type car as rental which was a life saver with the children I carry around daily !
Customer Service - 4.5/5.0 -
Would like to have been told of the breakage just so I didn’t have to wonder or ask at pickup
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Love the updates
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
My communication with the staff on site was great. The call center did not seem to know what was going on with the timeframe
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
As always, job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We r very very pleased with the outstanding job they did. They also did an outstanding job detailing my car. Great people
My Experience - 5.0/5.0 -
Repair looks great - very quick and timely - very satisfied
Likely to Recommend - 5.0/5.0 -
Already have made recommendation to my son
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Fantastic
Returned Clean
My Experience - 5.0/5.0 -
Outstanding work and customer service .Beth and Matt were AMAZING
Likely to Recommend - 5.0/5.0 -
Spreading the word daily about the excellent job done at Caliber
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Matt and Beth were amazing
My Experience - 5.0/5.0 -
Job was done perfectly and had my car looking exactly how it was before my accident.