Caliber - Elk Grove - Elkmont East
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I have worked with a couple of other shops but this was best experience.
Repair Quality - 5.0/5.0 -
Repair looks good, like new.
Customer Service - 5.0/5.0 -
Everyone I dealt with was very friendly, did what they said when they said they would do it, updates were accurate and helpful. Most of all appreciated the little touches like cleaning the interior and tidying up the trunk which was full of my daughters junk.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
June and Taren were absolutely wonderful and I know Ill be returning if I need more repairs. Friendly and helpful all the way through!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The team was friendly and helpful, and the repair was very quick and updates were given regularly. I will go back to them when I need repairs next!
My Experience - 0.0/5.0 -
My car took forever to get fixed, they messed up on the paint, the lost my headlight that they ordered which delayed my car being done and when I brought my car home i noticed that the fender is not flush with the bumper so now I have to take the car back!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Had to bring the car back because they did not fix it correctly and they took forever to return my car.
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very fast, efficient, and kind. They made it super easy for me during this stressful time. Very thankful for the services and people working there!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend my friends because your company is excellent
Repair Quality - 5.0/5.0 -
You staffs are excellent and the repairs is top notch. Great company
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and awesome customer service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service thank you great team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service
My Experience - 5.0/5.0 -
I’ve had work done before by caliber collision and it has always been extremely exceptional. The communication and timing is amazing, the work gets done prop and done in very good time. I love and will always work with caliber very professionally and amazing work. Great job
My Experience - 5.0/5.0 -
Everyone was so helpful and kind at CC. The timeline was spot on and they went into full detail about all the work that was done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The work done is great, office staff helpful. The person who did our final look over was rushed and rude. While clarifying parts that were replaced he sarcastically asked if we would like the damaged piece put back on. We were not arguing if the piece needed to be replaced, just asking why. Would still recommend shop to others.
My Experience - 5.0/5.0 -
Everyone did great on their part and so I’m pleased with the outcome and progress
My Experience - 5.0/5.0 -
Our advisor Terri was excellent and June front desk receptionist was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Considering the circumstances we had an absolutely wonderful experience with Caliber Collision’s team who were friendly and maintained constant communication on the status of repairs of our vehicle. The results of repairs, impeccable! Our first experience with Caliber but certainly will return anytime the need arises and highly recommended!