Caliber - Fishers - Britton Park Rd

4.7 (3,676reviews)
95%
13668 Britton Park Road, Suite A,  Fishers,  IN  46038

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (3,676)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Absolutely horrible service experience, how do you kill my battery, leave over spray on my car, smug the paint, get paint on my seats, foot prints with dust throughout my interior and tell me none of it is your fault. Utterly amazing level of arrogance, plus throwing the hardware for my front license plate in the trash. Need I say more?

Likely to Recommend

I wouldn't want anyone to have a similar exp.

Repair Quality

Absolutely horrible customer service, at the point they're literally blaming me for all of their errors. No accountability, entitlement and rude.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

It has only been a week so I am satisfied so far.

Customer Service

Eveeyone was so nice.

Returned Clean

My Experience

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Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

Just to clarify Liberty Mutual, I had no major issues with Caliber. However, I logged 3 major issues with SafeCo that I have yet to receive a response about. I would never recommend SafeCo to anyone. The only reason I'm still with SafeCo is because it's saving my mom $700. Please give me a call if you would like to know the real issues with my accident. I was also rear-ended, and I was told to expect my $1000 deductible in the next 30-60 days. My mom got her car totaled this year and she got her check in 7 days. There seems to be a major inconsistency within your organization.

Repair Quality

Looks okay, model number on my gate was put on crooked. Needs to be redone

Customer Service

Overall good

My Experience

My Experience

Likely to Recommend

Repair Quality

It took 2 weeks to get my car in and even though Geico insurance made arrangements through the one who was at fault, I never received a call. I had to call Caliber.

Customer Service

Very professional, nice people to work with

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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My Experience

The staff is very nice and helpful, but I am very disappointed in the quality of work. It seemed rushed, incomplete, the paint color did not match. I did not even get to inspect every part that was repaired and did not get a full description of what was repaired. I received a final bill and received this notification that I received the car and never actually got the car back.

Likely to Recommend

They do great work

Repair Quality

They treated me really well

Customer Service

They treated me really well

Returned Clean

Likely to Recommend

I have already recommended them to a few friends and family

Repair Quality

Super fast and they returned my truck to a beautiful pre accident condition

Customer Service

Customer service is excellent. They constantly keep you up to date on where they are in the process.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

All employees were very friendly and helpful and the repairs were completed as promised.

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