Caliber - Fresno - E Olive Ave

4.9 (1,745reviews)
97%
5421 E Olive Ave,  Fresno,  CA  93727

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,745)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting excellent repairs that left vehicles looking brand new. The team received high marks for professionalism, friendliness, and attentiveness throughout the repair process. Communication stood out as a major strength, with customers appreciating frequent text and call updates that kept them informed at every stage. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of schedule. Customers also appreciated the complimentary interior and exterior cleaning upon vehicle return. A small number of customers noted areas for improvement, including fitment concerns on certain repairs, occasional communication gaps, and isolated instances of new damages discovered post-repair.
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"... and made the whole repair process stress-free. The quality of their work was excellent—my vehicle looks brand new again! I really appreciated how transparent and consistent ..." Read more
"This team is absolutely amazing! They are organized, they are quick and the work is beautiful. They communicate all along the way which helps you ..." Read more
"... representatives are very attentive and friendly, the service is great, and the work is excellent. I recommend them 100%." Read more
"Thank you so much for everything! My repair was completed in a timely and professional manner. The staff was overwhelmingly, friendly and considerate ..." Read more
"... looked and felt great when I picked it up. Overall, the service was excellent and the whole experience was smooth and stress-free. I would definitely recommend them ..." Read more
"Did an outstanding job and finished a week early! Bravo!"
"... were very professional, informative and helpful. My vehicle was completed a whole day early and were very accommodating around my schedule. Definitely would ..." Read more
"I was given 1031 as completion date. It was ready by 1030!"
"... to my vehicle. The customer service was great and they even got done a head of schedule. 1010" Read more
"They honestly did it pretty fast"
"I love how you consistently kept me in the loop the entire process, including pricing and parts. I have never had a company pay so much ..." Read more
"... experience at this location. From start to finish, they kept me fully updated on the status of my car and made the entire repair process stress-free. Every ..." Read more
"... was very helpful through the entire process. They communicated thoroughly about everything from the repair cost to the time it would take to get the car fixed. They ..." Read more
"Loved all the text updates and super quick repair"
"... continuously called. When I showed them the evidence of they had only called once on a Friday at 4:30 and hung up without a message. After I proved it was not true ..." Read more

My Experience

Great job

Likely to Recommend

Repair Quality

Amazing job

Customer Service

Returned Clean

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Repair Quality

Customer Service

Verry satisfaied

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Repair Quality

Customer Service

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Repair Quality

caliber staff was professional and efficient. answered all questions asked.

Customer Service

Returned Clean

My Experience

Thank you for repairing my vehicle, it’s looking brand new the same way I purchased it. I also am thankful for the wash on my vehicle that is a very nice finishing touch along with the great body work that was done.

Likely to Recommend

Repair Quality

Absolutely amazing!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing customer service and job well done!

Customer Service

Returned Clean

My Experience

They were very quick with the repair and once I picked up my car, they gave my car a car wash and everything inside looked clean as well! Very satisfied

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very easy to drop off and pick up vehicle. Staff was friendly and professional. Would definitely recommend them.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent body work . You can't even tell any damage was ever done. 👍🏼

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Definitely

Repair Quality

Looks new

Customer Service

Great work and was quick turn around. Also great service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jeff provided great customer service with constant updates. Got the car completed before the estimated date. We were truly grateful.

My Experience

Outstanding service and very excellent customer service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Yes, very satisfying with the entire process. We loved the updates we were constantly receiving from the Caliber during the entire process. Thanks to the entire team at Caliber for making things all better and back to normal again. Shout out to Jeff for making sure we were completely ready to go.

Likely to Recommend

I’ve already shared with my family

Repair Quality

Everything was great

Customer Service

Loved the app to track the status and the text alerts we received from our agent at caliber collision . Staff were professionals

My Experience

Great great great thank you

My Experience

Drew was awesome keeped me informed

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They complete my repair work before time.and it's a good work

Likely to Recommend

Repair Quality

Customer Service

They completed the repair before time. Thanks

Returned Clean