Caliber - Fresno - E Olive Ave
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They honestly did it pretty fast
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good
Customer Service - 5.0/5.0 -
Good
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
Communication in estimated date of pick up can be improved. Issue with left tire (which was not “touched” by shop) but unfortunately was also not dropped off with that issue and will be going on a 3rd trip to tire shop in order to fix. The repair itself looked good, but will need to return as there is now a large gap that has formed. This will soon put us at about a month of car repairs…more than the initial estimate of 7-10 days.
Customer Service - 5.0/5.0 -
Everyone on the team is very professional and super friendly. Great customer service !
Returned Clean
My Experience - 5.0/5.0 -
Good job on repairing and quick
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs on my vehicle was even sooner than expected, and the service was exceptional. Thanks Caliber team
My Experience - 5.0/5.0 -
Thank you for fixing my bronco! It came out looking great, finished on time, and I appreciate how clean it is on the inside too. Looks and feels like new again.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very professional and friendly
My Experience - 5.0/5.0 -
Nice job and on time. Especially keep update while car in the shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service and friendly people
My Experience - 5.0/5.0 -
It was actually a refreshing experience. The team goes above and beyond. Everyone was pleasant. I was very grateful to get into a clean car at the end. Thanks guys!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The suv looks great!
Customer Service - 5.0/5.0 -
It was an amazing experience. No stress!!
My Experience - 5.0/5.0 -
Now days it's so hard to find a business that's polite, courteous,and friendly. CALIBER IS ONE OF THEM. They kept me informed on the status of the repair. Thanks for the great job and great experience of a properly ran company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good people. Polite, smiling faces, courteous. The work done to my car is great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing experience at Caliber Collision friendly staff, great communication, and my car looks perfect. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ramzey was very attentive and thorough with every step of the repair process
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very great team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer service. Team members are very helpful and honest with their work. Would recommend.
Customer Service - 5.0/5.0 -
Very helpful and informative
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend
Repair Quality - 5.0/5.0 -
Overall very happy with the result, finish time was also sooner than expected.
Customer Service - 5.0/5.0 -
Every one was friendly and nice.
Returned Clean
Likely to Recommend - 3.5/5.0 -
I want to start by acknowledging that Jeff provided excellent customer service. He was professional, attentive, and communicated clearly throughout the process. Unfortunately, my experience with the body shop itself was very disappointing. The first bumper installed on my vehicle was of extremely poor quality and improperly fitted. There was a visible gap between the bumper and the headlight—large enough to fit my pinky finger. Due to the unacceptable workmanship, I refused to accept the vehicle in that condition. Jeff addressed the issue and informed me that a new, better-manufactured bumper would be ordered. When I finally received my vehicle, it initially appeared to be running well. However, after driving it to work for the first time, multiple sensor warning lights appeared on the dashboard. I later took the vehicle to Clovis Toyota, where I was charged $200 and informed that the battery had not been properly reconnected or secured. This was a very frustrating and disappointing experience. While Jeff upheld a high standard of customer service, the workmanship and attention to detail from the body shop staff did not reflect the same level of professionalism. I expected a higher quality of work, especially when it comes to vehicle safety and proper reassembly.
Repair Quality - 2.5/5.0 -
I want to start by acknowledging that Jeff provided excellent customer service. He was professional, attentive, and communicated clearly throughout the process. Unfortunately, my experience with the body shop itself was very disappointing. The first bumper installed on my vehicle was of extremely poor quality and improperly fitted. There was a visible gap between the bumper and the headlight—large enough to fit my pinky finger. Due to the unacceptable workmanship, I refused to accept the vehicle in that condition. Jeff addressed the issue and informed me that a new, better-manufactured bumper would be ordered. When I finally received my vehicle, it initially appeared to be running well. However, after driving it to work for the first time, multiple sensor warning lights appeared on the dashboard. I later took the vehicle to Clovis Toyota, where I was charged $200 and informed that the battery had not been properly reconnected or secured. This was a very frustrating and disappointing experience. While Jeff upheld a high standard of customer service, the workmanship and attention to detail from the body shop staff did not reflect the same level of professionalism. I expected a higher quality of work, especially when it comes to vehicle safety and proper reassembly.
Customer Service - 3.5/5.0 -
I want to start by acknowledging that Jeff provided excellent customer service. He was professional, attentive, and communicated clearly throughout the process. Unfortunately, my experience with the body shop itself was very disappointing. The first bumper installed on my vehicle was of extremely poor quality and improperly fitted. There was a visible gap between the bumper and the headlight—large enough to fit my pinky finger. Due to the unacceptable workmanship, I refused to accept the vehicle in that condition. Jeff addressed the issue and informed me that a new, better-manufactured bumper would be ordered. When I finally received my vehicle, it initially appeared to be running well. However, after driving it to work for the first time, multiple sensor warning lights appeared on the dashboard. I later took the vehicle to Clovis Toyota, where I was charged $200 and informed that the battery had not been properly reconnected or secured. This was a very frustrating and disappointing experience. While Jeff upheld a high standard of customer service, the workmanship and attention to detail from the body shop staff did not reflect the same level of professionalism. I expected a higher quality of work, especially when it comes to vehicle safety and proper reassembly.
My Experience - 5.0/5.0 -
Jeff and Maggie stayed in touch with me throughout our entire ordeal. Their people skills and customer service is above reproach. The workmanship, attention to detail and final product was awesome. Job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jeff and Maggie were in constant communication with me. This was greatly appreciated. They both have excellent people skills and were a pleasure to work with.