Caliber - Fresno - E Olive Ave

4.9 (1,709reviews)
97%
5421 E Olive Ave,  Fresno,  CA  93727

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,709)

Likely to Recommend

Repair Quality

Luis was very helpful

Customer Service

Luis was very helpful

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Samantha did an awesome job ! She answered all questions that we had and keep us updated with our vehicle. Thank you for having our car look brand new again !

Likely to Recommend

Repair Quality

Customer Service

My Experience

My repairs were only half done and I was told the insurance denied the part I missed on the original claim but I reported it to your shop that I missed it, so I called the insurance and explained and was told they didn’t denied it . The shop did??? So it took longer than expected and didn’t get no more updates on my truck then the car rental company called telling me my rental car is up so I called for an update on my truck a weak later. But the repair was good.

Likely to Recommend

Repair Quality

Customer Service

Hi this is Alex I didn’t get a satisfactory job from the shop when I took the truck they were ok and I explained to them how homeless people were throwing rocks onto the freeway and broke my window and made the claim and how I was fokesed on the window and missed the grill which wasn’t very noticeable but still broke there respond was I don’t know if they’ve go for that .I left it at that but it still happened that day they called me when it was done and I went to pick up the truck after I had talk to insurance and got a different answer . Grill got covered thank you liberty mutual after that they told me they order the grill and it would take 2 to3 days didn’t get no more updates till I called them a week later because car rental was calling me about the car they didn’t update the car rental after it was all done the wire looked good thank you liberty you guys are awesome 👍

My Experience

We are satisfied with our vehicle repairs and we appreciate the open line of communication we received from Caliber Collision. Everyone at Caliber Collision was very professional and very helpful. Thank you for the wonderful work you did on my vehicle!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent customer service, my car was suppose to take a week or two was ready in 3 1/2 days.

Likely to Recommend

ABSOLUTELY

Repair Quality

My experience with Caliber was the BEST I have ever had with a Auto Body Shop. They are very Professional, Knowledgeable , Respectful, Kind and go above & beyond to make sure Everything is going smoothly. Samantha was the person over seeing this whole process with my car. She was so AMAZING and kept me informed with everything as they worked through the process to completion. She always answered my questions completely and never made me feel like she didn’t have the time. She also helped me out with my Enterprise Rental Car situation. I was told by Hanford Enterprise that I couldn’t drop of my rental car at Caliber Auto when I pick up my car. That I would need to take it to an Enterprise dealership in Fresno then go get my car. Samantha went out of her way and made some phone calls . She worked everything out for me. She treated me like Family. Juanita who is the Secretary who answered the phone whenever I called was very Professional & kind. From the moment I dropped my car off and all through the process to the day I picked it up. My car looks AMAZING and I am so pleased with their work. They have Very high standards in everything they do. On a scale of 1 to 50, They get a 50 +. VERY SATISFIED 👍I’ve already told my Insurance, GEICO that they are the BEST. I would recommend this shop on Olive Avenue to anyone 👍 Absolutely Amazing Experience. Thank You Samantha, Juanita & Everyone involved with fixing my car👍👍🤗

Customer Service

VERY SATISFIED 👍

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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My Experience

Best service in town, genuineness friendly staff. I would recommend to anyone who needs services. 100./. Satisfaction for the completion repair of my Honda. Great job caliber !!!

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My Experience

Likely to Recommend

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Returned Clean

Likely to Recommend

They r good

Repair Quality

Excellent

Customer Service

They did good service

My Experience

Luis was very helpful from beginning to the end always keeping me informed about the car thank you

Likely to Recommend

Repair Quality

Awesome job

Customer Service

Luis was very helpful and always giving updates on the progress of the vehicle very good customer service

Likely to Recommend

Repair Quality

Customer Service

My Experience

On point! #Love.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Luis was very professional, he answered all my questions and concerns, he is very knowledgeable. Job well done!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Had amazing service. I would definitely recommend you to all my friends.

Likely to Recommend

I have already recommended them.

Repair Quality

Service was amazing. Thank you so much!

Customer Service

Great service

Returned Clean