Caliber - Friendswood
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
From top to bottom the experience was great! And the repair was perfect. Employees were very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Would only recommend the location we had the worked performed.
Repair Quality - 4.0/5.0 -
Repaint color was not an exact match being a few shades darker than existing paint.
Customer Service - 4.5/5.0 -
Positive - Specific location identified the bumper needed to be replaced and not just repainted as other locations recommended. Negative - Notifications were always done late in the day limiting any chnages.
Returned Clean
My Experience - 5.0/5.0 -
Completed before expectations!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very complete and excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The lady working the desk was great and went out of her way to get a rental car started for me. The service provider was very nice and understanding. He called regularly to give me updates. Ed the auto body mechanic is an artist. The car looks better than new! I was very pleased with the entire staff at the Friendswood location.
Likely to Recommend - 5.0/5.0 -
I already sent my mom to Ed.
Repair Quality - 5.0/5.0 -
Ed the repair tech is an artist.
Customer Service - 5.0/5.0 -
They were wonderful.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
They forgot to tighten the bolts on my truck bed the reinstalled. It was rattling very bad, my husband tightened it, and it was okay after that.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Happy. Good job and good communication during the process.
Likely to Recommend - 5.0/5.0 -
I will likely bring another vehicle here for repair. I now have trust in this location.
Repair Quality - 5.0/5.0 -
Very good work.
Customer Service - 5.0/5.0 -
I appreciated the regular phone calls. Keep it up!
Returned Clean
My Experience - 5.0/5.0 -
The whole team was amazing! They kept me up to date about everything with my car, and overall was very professional. Will recommend to friends and family!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would definitely recommend
Repair Quality - 5.0/5.0 -
They did excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very Quick and responsive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0 -
This was the second time we used the shop and will continue to do so as needed. We will refer friends and family members as well.
Repair Quality - 5.0/5.0 -
The initial quote on the amount of time it took to complete was much less than that initially quoted. The work was superb and done in 2 weeks less time!!
Customer Service - 5.0/5.0 -
Everyone remembered me and called me by name after only using this shop one previous time, very impressive!