Caliber - Garden Grove - Nelson St
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service and they did a good job on my car.
My Experience - 5.0/5.0 -
Anthony made the unfortunate situation seamless & informative. I appreciated the supreme customer service & swift partnership with Enterprise to make it easy & simple!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Shawn and the lady at the front desk were super helpful and friendly. I got updates of my car everyday and the repairs were really well done! Thank you again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
While the repair was good, there is some issues. 1. the hatch door wasn't replaced, just fixed, because there is a scratch on the door that was there before the accident by the kia emblem and is still there. 2. From Taking the black panel off from the hatch door, the edges got all scratched up from putting it back. There is a blemish from the paint job by the crease of the hatch door that you can see from different angles. Also the paint color from the bumper to the car has a pinkish tone to it from different lighting situations.
Customer Service - 5.0/5.0 -
Anthony and Maggie were great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Was a very fast and easy process. Maggie was always incredibly kind and Shawn made sure to call back promptly whenever I left a message.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Truck look great !
Customer Service - 5.0/5.0 -
Shawn did a great job communicating
My Experience - 5.0/5.0 -
Everyone was super amazing and helpful with every question I had about the process and they made it so easy to navigate through every step of the way. I'm hoping I don't have to return but I know I can always rely on the amazing team at Caliber on Nelson to help me through it.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m very happy with the repair job and your clear and friendly explanation about the job done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a quick servicr
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Customer service excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Incredible! I was very happy and satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing ! Helped me out with an insurance problem and was able to get my car before the weekend.
My Experience - 5.0/5.0 -
Shawm was a very helpfull man
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was so friendly and helpful! :) and my car looks amazing! Thank you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks amazing after the repair :)
Customer Service - 5.0/5.0 -
Amazing customer service and very communicative through it all