Caliber - Grand Rapids - Oak Park
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone from the receptionist to the finished, and very clean, car was excellent. Great service and friendly staff!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Truck was repaired very quickly, the parts and color was matched up perfectly. I was completely satisfied.
Likely to Recommend - 5.0/5.0 -
Clean and smelling great
Repair Quality - 5.0/5.0 -
My Ford F150 was finished sooner than expected, and everything was perfect. And I was able to check my rental in at the shop, I will recommend your shop to all my friends and family.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for the beautiful work! I really appreciated the communication every week about the status of my car! Everything was above and beyond my expectations!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Above and beyond communication! Very impressed!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Of course. I found you by way of a person who had had success with you before. I will pass it on.
Repair Quality - 5.0/5.0 -
Everyone is so helpful. Time a timing was great. I am out of town, but you allowed a friend to finish up the job very easily. You work quickly and work well with insurance people.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brad and Elizabeth were very helpful, friendly, and always willing to answer questions. Always excellent service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Did a great job on my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Very good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for making my car look like it never went through an accident! You guys communicated every step of the way and I am fully satisfied with all of the work you guys put into making my car drivable again
Likely to Recommend - 5.0/5.0 -
I’ve already talked about caliber collision to some of my coworkers and friends and what an amazing job they’ve done and if they ever get into an accident, they should go to this place to get fixed.
Repair Quality - 5.0/5.0 -
Everybody from the front desk to the back shop did amazing
Customer Service - 5.0/5.0 -
Constant communication every 2 to 3 days and updating me on what’s going on with the car. Honest with their findings and I didn’t feel stupid trying to understand what they were saying. They explained it in terminology that I understood.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brad was excellent, and Liz is a wonderful front desk coordinator. Thanks for everyone’s work there. Absolutely great.