Caliber - Grass Valley

4.9 (5,210reviews)

98%

(530) 272-2271

470 Idaho Maryland Road, Grass Valley, CA 95945

98%

See Photos

470 Idaho Maryland Road
Grass Valley, CA 95945

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About Caliber - Grass Valley

See Photos

470 Idaho Maryland Road
Grass Valley, CA 95945

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Ford

Honda

I-Car

Call

Website

Reviews (5,210)

Sort By:
Newest
Rating

4,314 Customers Rated

5 Stars

74.4% Complete

(3874)
4 Stars

5.6% Complete

(293)
3 Stars

1.1% Complete

(58)
2 Stars

0.7% Complete

(34)
1 Star

0.3% Complete

(14)
< 1 Star

0.8% Complete

(41)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and knowledgeable. Communication stands out as a major strength, with regular text updates and phone calls keeping customers well-informed throughout the repair process. The quality of repairs is highly regarded, with many noting their vehicles look brand new or better than before. Timeliness is another key positive, with repairs frequently completed ahead of schedule. Customers appreciate the thorough cleaning of vehicles and the convenient location next to Enterprise rental. The staff's willingness to go above and beyond, including home delivery and pickup services, creates memorable experiences that generate strong recommendations.

Select to learn more

Service Quality
Timeliness
Communication

"... each step of the way and helped with the car rental. Did a beautiful job of repairing the damage to my car. It's a perfect match. Would recommend Caliper to ..." Read more

"... like a brand new car minus the engine racket, and you guys did a great job of making my car clean. Thanks so much and I will tell everyone I know about ..." Read more

"... pickup. They were kind, responsive, professional, and do excellent work - my car looks brand new. The entire customer experience was one of the best ..." Read more

"... pleasure to do business with. The employees are awesome. The body guys are hard workers and highly skilled. A new customer can definitely trust calliber collision ..." Read more

"Calibur Collision made my vehicle look great! You cannot even tell it was hit. They made the entire process easy for me with great ..." Read more

"We got our car back 3 days before promised"

"It was done 2 days early which was a big help to me👍"

"An hour earlier on the day promised."

"It was ready before and clean and in perfect condition"

"Much much earlier. Very pleased."

"Great communication and prompt completion of repairs"

"Communication was excellent, and everyone was friendly and efficient. My car was cleaned and dropped off, ..." Read more

"Keeps you in touch every day with a text"

"Texts at appropriate intervals."

"Work turned out great, and the communication was excellent throughout the entire process. Thank you."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... each step of the way and helped with the car rental. Did a beautiful job of repairing the damage to my car. It's a perfect match. Would recommend Caliper to ..." Read more

"... like a brand new car minus the engine racket, and you guys did a great job of making my car clean. Thanks so much and I will tell everyone I know about ..." Read more

"... pickup. They were kind, responsive, professional, and do excellent work - my car looks brand new. The entire customer experience was one of the best ..." Read more

"... pleasure to do business with. The employees are awesome. The body guys are hard workers and highly skilled. A new customer can definitely trust calliber collision ..." Read more

"Calibur Collision made my vehicle look great! You cannot even tell it was hit. They made the entire process easy for me with great ..." Read more

"We got our car back 3 days before promised"

"It was done 2 days early which was a big help to me👍"

"An hour earlier on the day promised."

"It was ready before and clean and in perfect condition"

"Much much earlier. Very pleased."

"Great communication and prompt completion of repairs"

"Communication was excellent, and everyone was friendly and efficient. My car was cleaned and dropped off, ..." Read more

"Keeps you in touch every day with a text"

"Texts at appropriate intervals."

"Work turned out great, and the communication was excellent throughout the entire process. Thank you."

Joby (Chevrolet owner) reviewed 8/1/26

Great communication . Service and very quick. Friendly staff would highly recommend

William (Mazda owner) reviewed 7/31/26

It has only been a couple of hours since I picked my car up so a bit soon to comment on quality but communication was good, product looked good, car clean in and out and explanation of work completed was good. So far so good!

David (RAM owner) reviewed 7/31/26

Being kept up to date by texts

Bradley (Chevrolet owner) reviewed 7/31/26

Kylee and Theresa were great: The Goodnights are satisfied customers of Caliber. Pete is outstanding also. Thanks for making my Chevy truck happy again!!’ Brad Goodnight 👍👍👍Brad

Anonymous (RAM owner) reviewed 7/31/26

Joleana did a great job keeping me up to date on our truck. Very nice to working with her and your team.

David (Toyota owner) reviewed 7/31/26

I wil give your service people a 10 across the board Well done Thank you David Collins

Excellent service

Michelle (Nissan owner) reviewed 7/31/26

Kayleee and all the women inside Caliber collision made my experience seamless and pleasent

Brenda (Honda owner) reviewed 7/30/26

Beautiful repair, and great staff!

Brian/Greg (Chevrolet owner) reviewed 7/30/26

Kaylee was excellent to work with.

Kaylee was a pleasure to work with

Krista (Jeep owner) reviewed 7/30/26

Very friendly. Great communication. Quality work.

Joaquin (Toyota owner) reviewed 7/30/26

I throughly enjoyed the people at the shop, kind and fun

Wouldn’t guess my truck was hit, it looks beautiful

The repair is beautiful, wouldn’t guess my truck was hit, the service was my favorite everyone at the shop was so kind and fun.

Ingrid (Toyota owner) reviewed 7/30/26

I have trusted Calliber Collision with my vehicle repairs a few times now and I am completely happy with their work....Pete made the entire process easy , and communication is stellar.....they even washed and vacuumed my pick up making it look beautiful......Thank you Pete and the entire Calliber team.....Highly recommend

Debra (Nissan owner) reviewed 7/28/26

Nancy (Toyota owner) reviewed 7/28/26

Robert (Honda owner) reviewed 7/27/26

Everybody there were very helpful and Pete was great, informative and courteous.

Peter (Mazda owner) reviewed 7/27/26

Excellent communication and service. Car looks great

Jeff (BMW owner) reviewed 7/27/26

The team in grass Valley has always been excellent. Unfortunately, had to use them twice this year in great service both times. Pete was exceptional and keeping me informed. In the front office, nicest pie great organization happy to do business with them.

Excellent customer service team. Met schedule and kept me up to Date each day

Jason (Toyota owner) reviewed 7/27/26

Did a great job and returned it soon

Perfect

Dennis (Toyota owner) reviewed 7/24/26

Between your computer interface and front desk personnel, the entire process of scheduling, check-in, repair progress and pickup was smooth, friendly and painless.

Bethanay (Subaru owner) reviewed 7/24/26

Great communication, fair price, and awesome team! Especially to Kaley!!!

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Caliber - Grass Valley

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Grass Valley

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (5,210)

4,314 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -