Caliber - Grass Valley
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people great service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kelce was AMAZING. Spectacular service, she advocated for me, guided me just awesome all around! Super satisfied and the repair looks amazing!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I've never had a bad experience with caliber. I highly recommend you guys always.
Repair Quality - 5.0/5.0 -
Everything looks and feels amazing, great quality work!
Customer Service - 5.0/5.0 -
Perfect! Kaley was awesome throughout the process from start to finish!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks new
Customer Service - 5.0/5.0 -
Excellent service
My Experience - 5.0/5.0 -
Great customer service. Updates were great. Work was completed on time. Would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was so kind and encouraging at a time when I was a bit freaked out. I was notified each day of the progress and completion goals. My car got done sooner than anticipated. When I picked it up it was as good as new. I was again treated like family. I’m soo thankful for the treatment I received and my return of my car looking like nothing ever happened to it. Beautiful people - Beautiful work. Thank you all !
Likely to Recommend - 5.0/5.0 -
I can’t say enough good things about this experience. I highly recommend you
Repair Quality - 5.0/5.0 -
My car looks as good as new🤗♥️🤗
Customer Service - 5.0/5.0 -
They are awesome ! Friendly and helpful. I was given updates each day ! I highly recommend them 🤗♥️🤗
My Experience - 5.0/5.0 -
Compliments to the professional and courteous staff. I appreciate having my truck clean when I picked it up. The staff could give a clinic to other businesses in the area on customer care.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service and clear communication.
Customer Service - 5.0/5.0 -
Totally great customer service from beginning to end of the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks like new! Joleana was great at keeping me updated throughout the whole process and answered all my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will absolutely recommend this business to others.
Repair Quality - 5.0/5.0 -
I could not have been more pleased with the service at Caliber Collision. They did an amazing job on the repairs, completed faster than I expected, and the employees were extremely friendly and answered all my questions. Will absolutely recommend them to anyone who needs work done.
Customer Service - 5.0/5.0 -
They were fantastic
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks brand new! Pete was great at keeping me updated on progress and finished the job 3 days ahead of schedule. The gals in the office were all very helpful too. 10/10, no notes.
My Experience - 5.0/5.0 -
Repairs were done professionally and quickly. I found all of their employees were polite and more than willing to help 👌
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kelsey and the crew at caliber in grass valley CA are an amazing team. We have used caliber before and we cannot say enough wonderful things about them.
My Experience - 5.0/5.0 -
The experience was professional, efficient, and human. Pete is excellent and getting to work with him was lucky for me. I really appreciate how clean my car was afterwards. Thanks.
My Experience - 5.0/5.0 -
Very friendly, professional and fast! Car looks amazing. Thank you Caliber!