Caliber - Grass Valley
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaley was awesome. She kept me informed every step of the way with phone calls and text messages. That was really appreciated. Also, everyone in the office that I spoke to was very helpful and professional.
Likely to Recommend - 5.0/5.0 -
I will tell everyone this is the place to go for help when you need it
Repair Quality - 5.0/5.0 -
Went above and beyond in my opinion.
Customer Service - 5.0/5.0 -
Excellent Customer Service. Kept me informed throughout the process and answered any questions I had
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have trusted Calliber Collision with my vehicle repairs a few times now and I am completely happy with their work....Pete made the entire process easy , and communication is stellar.....they even washed and vacuumed my pick up making it look beautiful......Thank you Pete and the entire Calliber team.....Highly recommend
Likely to Recommend - 5.0/5.0 -
highly recommend
Repair Quality - 5.0/5.0 -
I am so pleased with my entire experience with Calliber Collision! My repair was fixed beautifully and also ahead of schedule.... Communication was outstanding from beginning to end....they even washed my vehicle and vacuumed .....I highly recommend this repair shop! Thank you Calliber Collision
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Being kept up to date by texts
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
It has only been a couple of hours since I picked my car up so a bit soon to comment on quality but communication was good, product looked good, car clean in and out and explanation of work completed was good. So far so good!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Car looks like new again, and they returned cleaner than when I dropped off. Excellent customer service and follow-up. Completed repairs 2 days earlier than estimate. Will use again if ever needed, but hopefully not.
My Experience - 5.0/5.0 -
Beautiful repair, and great staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied… Car was like it came off the Production line! Service was excellent thank you and Kelsey!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Did not clean the whole car.Mirrors dirty truck dirty.
Customer Service - 5.0/5.0 -
Excellentlady kelly
My Experience - 5.0/5.0 -
Great communication . Service and very quick. Friendly staff would highly recommend
My Experience - 5.0/5.0 -
Kylee and Theresa were great: The Goodnights are satisfied customers of Caliber. Pete is outstanding also. Thanks for making my Chevy truck happy again!!’ Brad Goodnight 👍👍👍Brad
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joleana did a great job keeping me up to date on our truck. Very nice to working with her and your team.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I wil give your service people a 10 across the board Well done Thank you David Collins
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kayleee and all the women inside Caliber collision made my experience seamless and pleasent