Caliber - Grass Valley
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very professional and made it all stress free. My car looked beautiful today when I picked it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work very efficient and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I love want you have repaired, and it looks like a brand new car minus the engine racket, and you guys did a great job of making my car clean. Thanks so much and I will tell everyone I know about your excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have used caliber collision often and I am always happy. Kelsey is a wonderful person and everyone there does a great job.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every time Ive come in I’m greeted by the most friendliest staff. The car looks good as new when it’s returned . Great communication and efficiency will always come back .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and the truck looks great!
Customer Service - 5.0/5.0 -
Service was great, very informative and touched base every step of the way
My Experience - 5.0/5.0 -
Kaley and the rest of the team were so wonderful! I was kept up to date the entire time my car was in the shop. It was ready as per the timeline I was given and looks new. The team even took the time to wash it and clean the inside. So happy my insurance referred me to Caliber.
Likely to Recommend - 5.0/5.0 -
What a perfect 10 experience. Amazing job and amazing staff!
Repair Quality - 5.0/5.0 -
The staff there was incredible. They went above and beyond getting my car back in tip top shape
Customer Service - 5.0/5.0 -
Communication was amazing and car was on time as per commitment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience which included up to the minute updates. My car was returned in “brand new condition.” Thank you all for your professionalism
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole crew was great! Pete was very informative and friendly. I loved the texts that updated me throughout the process. My car came back washed and vacuumed. And their location right next to Enterprise car rental was super helpful. :) highly recommend them for your automotive needs!
My Experience - 5.0/5.0 -
Worked with Joleana. She was professional and courteous, and let me know exactly what to expect. She kept me well informed along the way. Great communication! Job was completed in excellent time. Car looked great. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rep (Joleana) was professional, courteous, helpful. Great communication. Pleased with outcome.
Customer Service - 5.0/5.0 -
Excellent customer service. Great communication. Friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kelsey was awesome, great communication, very thorough, she made it a very easy experience