Caliber - Grass Valley
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience which included up to the minute updates. My car was returned in “brand new condition.” Thank you all for your professionalism
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole crew was great! Pete was very informative and friendly. I loved the texts that updated me throughout the process. My car came back washed and vacuumed. And their location right next to Enterprise car rental was super helpful. :) highly recommend them for your automotive needs!
My Experience - 5.0/5.0 -
Worked with Joleana. She was professional and courteous, and let me know exactly what to expect. She kept me well informed along the way. Great communication! Job was completed in excellent time. Car looked great. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rep (Joleana) was professional, courteous, helpful. Great communication. Pleased with outcome.
Customer Service - 5.0/5.0 -
Excellent customer service. Great communication. Friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kelsey was awesome, great communication, very thorough, she made it a very easy experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work by all- great communication and really went above and beyond!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff and their excellent service were amazing. And Kaley's attention to detail and communication were very much appreciated. Many thanks!
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Completely
Customer Service - 5.0/5.0 -
Amazing work and excellent execution and support throughout 🌟🌟🌟🌟🌟
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaley was wonderful in keeping me informed with the progress of the repairs and when the car was ready to pick up. Repair was complete and looks great. Thank you all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and quality of service. I Highly recommend Calibers Collision.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I would like to take a moment to recognize the outstanding service I received from Kelsey at Caliber Collision. From start to finish, she demonstrated an exceptional level of professionalism, communication, and care that truly exceeded my expectations. Throughout the entire process, Kelsey consistently kept me informed with clear and timely updates. She took the time to walk me through each step, ensuring I fully understood what was happening with my vehicle and what to expect next. This level of transparency made a significant difference in helping me feel comfortable and confident during what could have otherwise been a stressful situation. What stood out most was her dedication to going above and beyond. Not only did she maintain consistent communication with me, but she also proactively worked with my insurance company, staying on top of every detail to ensure nothing was overlooked. It was clear that she was fully committed to making sure my vehicle received everything it needed to be restored to its original pristine condition. Kelsey’s ability to balance thoroughness with efficiency is truly impressive. She handled every aspect of the process with care, diligence, and a genuine sense of responsibility. Her attention to detail and follow-through gave me complete peace of mind. Additionally, I would like to extend my appreciation to the entire Caliber Collision Auto team for the quality of work performed on my vehicle. The reassembly and overall results were excellent, and it’s clear that the team takes great pride in their craftsmanship. I am incredibly grateful to have had the opportunity to work with Kelsey. She made an unexpected and stressful experience far more manageable—and even positive. Caliber Collision is fortunate to have her as part of the team, and I sincerely thank her for everything she did. I would recommend both Kelsey and Caliber Collision without hesitation!! Thank you again!!
My Experience - 5.0/5.0 -
Amazing experience from start to finish. Communication was clear and concise and vehicle was done early before promises date. I believe my contact person was Kylie and she was amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, professional and fast.
Customer Service - 5.0/5.0 -
Clear, professional, friendly
Returned Clean
My Experience - 5.0/5.0 -
Fixed every thing. Love the office staff
My Experience - 5.0/5.0 -
The quality of customer care you all extend is extraordinary. The upbeat and kind attitude and the willingness to do little extras with a smile is unheard of in other auto repair shops. Thank you.