Caliber - Grass Valley
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional car Looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top service from end to end. Pete and all the staff up front were top drawer. Never felt ignored. Always there to help.
Customer Service - 5.0/5.0 -
Did not interact with shop staff but I would like to say they all need a raise. The work and the finished product were better than new, inside and out. Clean and shined. More raises for shop and especially the person/ persons that cleaned the interior. Excellent.
Returned Clean
My Experience - 5.0/5.0 -
Amazing customer care! Kelsey is warm and professional, very detailed. Quality of work is always outstanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I have an air noice I didn’t have before. It was a mirror replacement. Would be a 10 if not for the noice.
Customer Service - 5.0/5.0 -
The girls at the counter and Pete all a number 10. Totally impressed with the customer service experience!
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so pleasant and helpful. Kayle went above and beyond to make this an easy task. You are lucky to have her as a representative of your company. The car looks amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collins much faster at completing my repair than they estimated. Their communication was impeccable and their cost was fair. 10/10 will recommend
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You we're kind fast and passionate and professional Thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys were grate you were kind fast professional and passionate
Customer Service - 5.0/5.0 -
You were fabulous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very kind and attentive
My Experience - 5.0/5.0 -
Joleana and her team had communication with us while our car was being worked on. They finished the repairs early and cleaned it inside and out. A huge thank you to all of them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication! Professional work!
Customer Service - 5.0/5.0 -
Always available for all my questions
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for your personal staff services extended to us. Also, thanks for the car wash and vacuuming the interior. Much appreciated and unexpected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs done to our satisfaction. Paint match of bumper to original is perfect!
Customer Service - 5.0/5.0 -
Great 😊
Returned Clean
My Experience - 5.0/5.0 -
This is a company made up of great people that are super friendly with great customer service. They were an absolute pleasure to do business with. The employees are awesome. The body guys are hard workers and highly skilled. A new customer can definitely trust calliber collision get the job done right. Top notch! 👌
My Experience - 5.0/5.0 -
Kelsey was amazing, work was completed several weeks ahead of schedule and the finished product and service far exceeded my expectations!