Caliber - Grass Valley
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic service from front desk to shop workers, and thank you for speeding up final delivery to meet my schedule.
Customer Service - 5.0/5.0 -
see previous
My Experience - 5.0/5.0 -
Best auto body experience ever! I’ve been an insurance broker for over 30 years. I’ve had body work done over 10+ times in my lifetime. The entire experience was A+ from the front desk person (lady) to Pete, the team that repaired and painted my car; were professional and thoughtful. The Grass Valley Team is outstanding! I am a Promoter of Caliber! I will highly recommend your company and especially the GV location! The communication was excellent! Thank you for making my experience outstanding !!
Likely to Recommend - 5.0/5.0 -
I am a Promoter!
Repair Quality - 5.0/5.0 -
Best body work experience I have ever had! The communication was great! Pete and the Caliber team did an outstanding job! I was impressed!! Thank you!
Customer Service - 5.0/5.0 -
Great communication!
Returned Clean
My Experience - 5.0/5.0 -
Good service, good communication, good repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was amazing and the work was perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was professional.and so nice
Customer Service - 5.0/5.0 -
Checked in and gave me progress on my car
Returned Clean
My Experience - 5.0/5.0 -
Great customer service, very friendly staff
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very efficient and communicating the various stages of repair was appreciated. The repair job was excellent.
Likely to Recommend - 5.0/5.0 -
I was very pleased with the service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very efficient, appreciated being updated. Car looks great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kaley was extremely professional and kept me apprised on the progress each day. Was a pleasure working with her.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very happy with work.
My Experience - 5.0/5.0 -
The staff at the Grass Valley shop was great! Very professional and helpful. Tho your call system is terrible. I received a phone call and when I answered it there was only music for the longest time. And when a called to schedule an appointment, I follow all the promps than was told to go on line to make it. So the staff is very personable your other system suck.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The repair team is amazing . The corp service system is terrible
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My mother and I were very satisfied with the fast service and front counter compassion. I had another car that was also fixed there and that service was the same. Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The fast and efficient service was amazing
Customer Service - 5.0/5.0 -
Fast and very nice from the repair service
Returned Clean
My Experience - 5.0/5.0 -
Fantastic staff and service!
My Experience - 5.0/5.0 -
Just wanted to say your associates there are really great they make you feel like you’re in good hands really treat you good
Likely to Recommend - 5.0/5.0 -
Keeps you in touch every day with a text
Repair Quality - 5.0/5.0 -
Jolene took great care of us we were snowed in and couldn’t pick up our car she said no worries bring it in tomorrow
Customer Service - 5.0/5.0 -
Great staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs went smoothly and I am very satisfied
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service start to finish.Thanks to Pete and the whole crew.