Caliber - Grass Valley
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
My only concern was the smell of my vehicle. It was deodorized with an odor that reminds me of a gas station rest room. I do not like deodorizers and I consider them dangerous to inhale. They are OVCs (organic volatile compounds) and should not be inhaled as they have not been determined to be safe. I specifically asked that my vehicle would not be deodorized. I experienced the same thing recently at Caliber Collision in Lincoln so specifically asked that my car not be deodorized and was assured that it wouldn't be. Now I need to know where it is so hopefully I can get rid of it.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is our third experience with this shop and we have the greatest regard for the workmanship and the excellent customer service and care given. Kudos to all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All personnel were excellent with special kudos to Pete Perez.
Returned Clean
My Experience - 0.0/5.0 -
I was not happy to see my convertible mustang sitting in the rain when I showed up to pay for my repairs. Also my window speaker was broke and came off when I checked it to see if it was secure. On the way home I hear a rattle coming from outside my car. My side scoop was not secured properly and slapping my quarter panel. Not happy at all with this repair. My car is my baby and I was hoping caliber would treat it the same as I do
My Experience - 5.0/5.0 -
Very nice people
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0 -
I am very pleased that they did color buffed some of the scratches on my car
Repair Quality - 4.0/5.0 -
The passenger front window was not replaced, had to return