Caliber - Grass Valley
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Done quickly and well. Joleana was especially helpful.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Better than most
Repair Quality - 5.0/5.0 -
So far so good. Great communication!
Customer Service - 5.0/5.0 -
Great so far.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kelsey did a great job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was top notch. I am extremely happy with the personnel and the quality of work done. My vehicle was completed over a week earlier than expected! Thank you guys!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was totally pleased with the work caliber did on my car and with all of the support I received from my service rep, kaylee. Five stars.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repair looked great, and the car came back so clean it looked like it was detailed!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Everything was great except I started to notice that My Bluetooth and radio have been acting really weird since I got my car back. I know they fixed the antenna part on my car so I’m wondering if it has anything to do with that. Other than that the window is awesome 👏🏽
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Pete kept me posted and updated. He took away so much of my stress … I appreciate all team members I came in touch with
Likely to Recommend - 5.0/5.0 -
Excellent service
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Friendly, informative and most of all compassionate
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything went well re Calibur repair.
My Experience - 5.0/5.0 -
Parker and Pete were both very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pete was very friendly
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From my initial phone call to the shop, through final pickup of my car, all interactions were professional and competent. The office is clean, and the staff is friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great experience with this shop. Clean office, good communication, and an Enterprise car rental site in the same building.
My Experience - 5.0/5.0 -
We were kept well informed along the repair process by Kaley. She explained the process when we dropped our car off, sent progress texts, and explained the finished work performed when we picked our car up. The front office staff was very friendly and helpful as well. We will refer friends to Calibur Collision.