Caliber - Grayslake
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks great and updates from team were appreciated
Customer Service - 5.0/5.0 -
Appreciated updates as the shop worked with insurance on changes from original estimate
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everything right, nothing wrong. Really, the mutual respect demonstrated by the staff throughout the experience is the first reason. This location was not on my preferred insurance list but it had good, local reviews. From the moment I stepped into the office I knew they had my business.
Repair Quality - 5.0/5.0 -
Beautiful and thorough repair of my car's body damage. Excellent. Not to mention the gratis inside cleaning of my slurpy dog car.
Customer Service - 5.0/5.0 -
Ed and team were outstanding. Very kind, thorough explanation of processes.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The professionalism, quality and communication were exceptional!
Repair Quality - 5.0/5.0 -
Caliber did a phenomenal job and was meticulous with the repairs and you are my go to place and I will be recommending you to everyone!!
Customer Service - 5.0/5.0 -
Customer service is awesome and personable!!
Likely to Recommend - 5.0/5.0 -
Highly recommend!
Repair Quality - 5.0/5.0 -
Thr bumper on my car looks great and my car was returned spotless.
Customer Service - 5.0/5.0 -
Very friendly and prompt customer service.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
The car looks great!
Customer Service - 4.0/5.0 -
I heard from them in the beginning but after several days I had to do the calling to find out what was happening.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like new!
Customer Service - 5.0/5.0 -
Like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great work - had to go back for a quick 15 minute adjustment, but in the end great to work with.
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0 -
New paint is slightly off, maybe due to wax on the unrepaired part
Customer Service - 4.0/5.0 -
They forget to put the rear compartment cover back in the car. Had to return there to get it
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great !
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
They did a great job!