Caliber - Grimes
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
I feel that they can do a good job , it was easy as they are a progressive location.
Repair Quality - 3.5/5.0 -
There were issues found when the tahoe was to be finished. The tech left parts out holding the battery in and they damaged a panel on the door, the wheel finish was not correct. There are a couple of spots in the paint that are raised but due to the logistics of getting the car back to the shop we are going to have to not get them corrected. The finish looks ok and the staff I spoke to were fine I just feel that if someone else would have gotten this back they would not have noticed the issues. They also broke off the wiring clips on the harnesses in the area around the battery and just zip tied one of them.
Customer Service - 4.0/5.0 -
service was ok, they attempted to make it all right but seems the staff in the shop wasn't on the same level as the support staff.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks good and it was completed very timely.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality of work and good communication
Customer Service - 5.0/5.0 -
Friendly staff and good communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Eventually it was completed correctly and looks good. It was not completed correctly at first and should have been to prevent having to return it to correct the problems. But Cody never called me 1 time through the entire process. I had to call him every time I wanted to know the status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff treated me well worth concern for getting my repairs done quickly & completely.
Customer Service - 5.0/5.0 -
From the front desk to the repair staff the customer service was great.
Likely to Recommend - 5.0/5.0 -
I would highly recommend for quality workmanship and fantastic customer service!
Repair Quality - 5.0/5.0 -
It looks like the damage didn’t even happen.
Customer Service - 5.0/5.0 -
The technician assigned to my job, Kody Massman, was VERY communicative. He called with updates every day.
Returned Clean
Likely to Recommend - 2.5/5.0
Customer Service - 3.0/5.0 -
Inside of windshield very dirty with drips and smudges. Plate behind rear view mirror keeps coming off.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good job keeping us informed