Caliber - Hopkins

4.7 (2,330reviews)
94%
4713 Shady Oak Road,  Minnetonka,  MN  55343

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,330)

My Experience

Thank you for getting the vehicle in quickly, good communication, and going above and beyond in your work!

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Returned Clean

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My Experience

Very friendly. Respectful, knowledgeable and helpful. We were kept up to date on vehicle status.

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Customer Service

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With my previous experience with this vehicle to the one I had at caliber is a night and day difference, I will be taking my car back there if another accident occurs but fingers crossed that doesn’t happen

Repair Quality

Service was wonderful, was a bit slow to start the process after inspection to get my car dropped off, but that could have been due to insurance and switching shops. Over I am genuine happy with the service, quality, and care I received.

Customer Service

Again was just a little slow to get the ball rolling to drop my car off after inspection otherwise everything was just fine

Returned Clean

My Experience

I was very pleased with the repairs on my vehicle and the service was very fast.

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Car looks perfect!

Customer Service

Super friendly and professional!

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Returned Clean

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Repair Quality

I think Tim was excellent he was timely and reached out to manage this. Even during a pandemic he was profesional and courteous, he was very friendly and addressed all of my questions well. I would certainly come back!

Customer Service

I think Tim was excellent he was timely and reached out to manage this. Even during a pandemic he was profesional and courteous, he was very friendly and addressed all of my questions well. I would certainly come back!

Returned Clean

Likely to Recommend

I have already made comments, but again, they did and do an outstanding job! I have gone to this job, in different iterations, a couple of times in the past. So, this is not a one time great job, it seems to be in their DNA. Bravo!

Repair Quality

My car looks better than the day I got it! I am amazed at the job they did!

Customer Service

If there was a way to rate them higher than a 10 I would. The service that I receive is extraordinary. Joan sets everything up and keeps updating me, with a personal and kind touch. Brad also did an amazing job of prioritizing the work and keeping me informed. I am sure that there are other folks that contributed as well, I just don't know their names. In short, the Caliber team in Hopkins takes an unfortunate incident of needing post-collision repairs, and makes it into a positive experience with their commitment, skills and friendliness!

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My Experience

Very smooth operation and quality work

My Experience

Couldn’t have been an easier process. Tim was great about explaining everything and providing options. Very happy with the whole experience. Thank you!

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Repair Quality

Everything looks great

Customer Service

Tim was very good at keeping us up to date on progress and options for the work being performed

My Experience

Excellent repair and service!

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Repair Quality

Great work and service!

Customer Service

Great work and service!

Returned Clean

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Repair Quality

Excellent customer service

Customer Service

Returned Clean

My Experience

I love that they went above n beyond

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Repair Quality

On-time and looks great!

Customer Service

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Customer Service

Returned Clean