Caliber - Houston - Liberty Lakes

4.6 (3,910reviews)
94%
6650 E Sam Houston Pkwy N,  Houston,  TX  77049

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (3,910)

My Experience

Efficient

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I am very happy with the work I received from the team. They provided plenty of updates and did an amazing job on my vehicle thank you all very much.

Customer Service

Customer service was very grateful from Abby and Mike

Returned Clean

My Experience

Mike Martinez and his team did a great repair job on my wife’s Chrysler Pacifica. Thanks for all Caliber Collision team.

Likely to Recommend

Repair Quality

Excelent Work performed by Mike and his team.

Customer Service

Returned Clean

My Experience

Likely to Recommend

I would not recommend to my worst enemy this was the worst experience I ever had

Repair Quality

Customer Service

Terrible vehicle has pick a part parts on it after the shop informed me that it was using manufactured parts

My Experience

The team did a wonderful job repairing my truck.They were professional and consistently kept me informed about the status of my truck.I will continue to recommend this location to others in the future.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fantastic Job on the work that was done. Even washed and cleaned inside SUV. Very satisfied with job that was done.

Likely to Recommend

Repair Quality

Great work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

After side swipe repairs on my 2017 Chevrolet Impala, was car was repaired as the appearance of a new car

My Experience

Prompt and excellent service done in a quick and timely manner.

Likely to Recommend

They have great service and do an awesome job

Repair Quality

Extremely good job done in a timely manner

Customer Service

Great service keep you informed and reply to any questions you have

Returned Clean

My Experience

Likely to Recommend

Due to part was missing for the antenna.

Repair Quality

The rubber grommet that holds the antenna in place was not put back on. The antenna flops around on the side panel that was replaced.

Customer Service

The customer service good, everyone was respectful and professional.

Returned Clean

My Experience

Adam made dealing with Caliber Collision More easier than I could have expected. He answered all my questions with a straight simple explanation, direct and to the point. The visit was hassle free.

My Experience

Just won't use them again. Work was not good, didn't look nice when they finished. The car was dirty on the outside. They should have washed it other little nicks and nacks they were great in 21 when they fixed my vehicle. Don't know what happened. These last couple of years, maybe management changed laborers changed, whatever the case may be. I'll go elsewhere thanks for trying caliber collusion

My Experience

The repairs were good except for the substance I assume was clear coat on my driver side windows that I had to try to remove with paint thinner

Likely to Recommend

Repair Quality

I wrote earlier about the filmor coat on the windows I had to remove with paint thinner because windex wouldn't remove it, its also on the plastic between the windows

Customer Service

Returned Clean

My Experience

Outstanding job

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

So efficient!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was very pleased with the service. It was a nerve raking situation but Mr. Martinez walked me through the whole thing in a timely manner.

Customer Service

Everyone was very friendly. They did everything to help make the situation better. From offering to contact the rental company, water or a ride back to work. The lady in the front and Mr. Martinez were very helpful.

Returned Clean

Likely to Recommend

Repair Quality

Everyone was so nice and answered every question I had. My vehicle was finished before the expected date. Thank you to all at Caliber Collision.

Customer Service

Returned Clean